I did everything perfectly, as I am no stranger to doing rebates. The reward card was scanned and the number printed on the receipt, as did the sku, short description and price. I removed all the upc's from the box, just in case, and scanned everything for my records. Then I decided to do it online since it said that if I had the reward number on the receipt, I could submit online. I did. Weeks later I received a card saying the rebate was not being honored because the ACE SKU was not found. It was right on my copy of the receipt so surely their copy must have it also! Since I had submitted the rebate at the beginning of the offer, I resubmitted, following very closely, the guidelines for resubmitting, by mail. I sent in all the original hard copies, by certified mail. The original rejection card said it had to be returned by Oct. 13, 2012. It was delivered at 9:07 on Oct. 5, 2012. As yet I haven't received my rebate, nor is their rebate portion of the website working at present. The part for buying stuff is working though... So, if that $30 rebate doesn't show up, I'm never buying another thing from ACE. There are too many other stores from which to choose, to waste time on these guys.
Done with Ace too. Same story as OP- waste of time, money and aggravation.
Twain must have had SD in mind when he penned this:
"To do something, say something, see something, before anybody else - these are things that confer a pleasure compared with which other pleasures are tame and commonplace, other cheap and trivial”
Most of the rebate denial is due to human error. Did ACE change their rebate processor? I remember submitting their rebate online does not require mailing anything for reward member. I just need to find the offer and check the items. OP's description does not sound right to me. It was processed by Parago which is a pretty good processor.
Slickdeals is able to share the best deals because of the contributions of users like you! If you found a great deal,
please share it with others by posting in our forums.
Welcome to Slickdeals!
Save money here by finding the lowest and cheapest price, best deals and bargains, and hot coupons. We're all about
community driven bargain hunting with thousands of free discounts, promo codes, reviews and price comparisons.
Don't worry, we'll help you find your way. If you haven't already, check out this
that explains the features of our site.