Early Best Buy Silver member access

anyone get their Toshiba 50"? Mine is scheduled for tomorrow.

I'm glad I decided to purchase it early through this sale considering the Sears Fiasco.

I got the Toshiba delivered today, it's pretty nice, only con is lack of inputs but i knew that going ahead of time.

Anyone know of the best calibration settings?

I'm thinking of calling geek squad since as silver members i think we get one calibration from them free per year, i think so.

Only other con i see i the stand is light, i don't have anything tieing it down, and the panasonic i had prior (which was buy.com $298 from two years ago), was very strong.

One issue I notice with the Toshiba 50" is the wobbly stand/base. I secured it but the TV wobbles and based on my google search it appears others have noticed this with the tv and other Toshiba models.

Not sure what I should do as I'm afraid tv may fall if some external pressure is exerted.

Also, I notice the TV slightly angled, not sure if that is the case with everyone, it's very slight.

I hope no one else has had the issues with the items I ordered, but I've had 2 orders with missing items. So far, it has just been a UPS/Best Buy combination.

The first box was completely empty and UPS refused to deliver stating so in the tracking. It's been stuck at "Damage reported. / Damage claim under investigation." for several days.

The "big" box of items had stuff missing. Everything was on the pic sheet and also showed online under that tracking #. The lady on the phone said to wait 'til tomorrow because it wasn't supposed to be delivered 'til the 27th even though it was the 28th already. Bad omen.

BB's CSRs really couldn't do much to help - was put on hold over and over since they didn't know what to do. In the end, both times it doesn't seem like they're doing anything but "opening a case". One was Monday and the other was yesterday with no additional updates from them on either.

Seems like 'tis the season for thieving, but it is odd that 2 shipments from BB both had problems while all my other orders from various other places have been perfect. Has anyone else had issues like this with them in the past and know what they actually do? I've Googled it, but I can't see where anyone got something resolved. I just see the complaints with no follow-ups. Amazon has generally shipped a replacement right away, but both times BB has said they need to "investigate" before doing anything. In the meantime, some gifts are hinging on these investigations and I'm worried they're going to draw this out. ???

Quote from jlkeeton : I hope no one else has had the issues with the items I ordered, but I've had 2 orders with missing items. So far, it has just been a UPS/Best Buy combination. The first box was completely empty and UPS refused to deliver stating so in the tracking. It's been stuck at "Damage reported. / Damage claim under investigation." for several days. The "big" box of items had stuff missing. Everything was on the pic sheet and also showed online under that tracking #. The lady on the phone said to wait 'til tomorrow because it wasn't supposed to be delivered 'til the 27th even though it was the 28th already. Bad omen. BB's CSRs really couldn't do much to help - was put on hold over and over since they didn't know what to do. In the end, both times it doesn't seem like they're doing anything but "opening a case". One was Monday and the other was yesterday with no additional updates from them on either. Seems like 'tis the season for thieving, but it is odd that 2 shipments from BB both had problems while all my other orders from various other places have been perfect. Has anyone else had issues like this with them in the past and know what they actually do? I've Googled it, but I can't see where anyone got something resolved. I just see the complaints with no follow-ups. Amazon has generally shipped a replacement right away, but both times BB has said they need to "investigate" before doing anything. In the meantime, some gifts are hinging on these investigations and I'm worried they're going to draw this out. ???

I have not had problems with shipping from best buy but I have had HORRIBLE customer service through the phone calls. I had my order cancelled because of something to do with my credit card. (I used a RZ certificate, 2 gift cards, and was supposed to be charged less than a dollar on my card) When I checked out there was no tax shown and I think that is what messed up the order but they kept blaming my cc.

Well long story short. They couldn't reorder the stuff. They couldn't change the cancelled order, They still have not given me my RZ certificate back, and they told me they have to cancel my gift cards and reissue new ones.

Total nightmare and as soon as I get my funds back Im going to buy Amazon gift cards and be done with Best Buy.

Sorry about your troubles with the missing stuff

Quote from Neonon19s : I have not had problems with shipping from best buy but I have had HORRIBLE customer service through the phone calls. I had my order cancelled because of something to do with my credit card. (I used a RZ certificate, 2 gift cards, and was supposed to be charged less than a dollar on my card) When I checked out there was no tax shown and I think that is what messed up the order but they kept blaming my cc. Well long story short. They couldn't reorder the stuff. They couldn't change the cancelled order, They still have not given me my RZ certificate back, and they told me they have to cancel my gift cards and reissue new ones. Total nightmare and as soon as I get my funds back Im going to buy Amazon gift cards and be done with Best Buy. Sorry about your troubles with the missing stuff

Yuck. I don't have a better reply . I hope things do work out for you, too. Well - at least as best as they can.

Is the premier really calendar year? I have seen some say no.. just curious just became one this month ... sucks if it will be gone in 1.5 months

also has anyone used BB premier to get their TV calibrated? If so whats your opinion on them?

Quote from jlkeeton : I hope no one else has had the issues with the items I ordered, but I've had 2 orders with missing items. So far, it has just been a UPS/Best Buy combination. The first box was completely empty and UPS refused to deliver stating so in the tracking. It's been stuck at "Damage reported. / Damage claim under investigation." for several days. The "big" box of items had stuff missing. Everything was on the pic sheet and also showed online under that tracking #. The lady on the phone said to wait 'til tomorrow because it wasn't supposed to be delivered 'til the 27th even though it was the 28th already. Bad omen. BB's CSRs really couldn't do much to help - was put on hold over and over since they didn't know what to do. In the end, both times it doesn't seem like they're doing anything but "opening a case". One was Monday and the other was yesterday with no additional updates from them on either. Seems like 'tis the season for thieving, but it is odd that 2 shipments from BB both had problems while all my other orders from various other places have been perfect. Has anyone else had issues like this with them in the past and know what they actually do? I've Googled it, but I can't see where anyone got something resolved. I just see the complaints with no follow-ups. Amazon has generally shipped a replacement right away, but both times BB has said they need to "investigate" before doing anything. In the meantime, some gifts are hinging on these investigations and I'm worried they're going to draw this out. ???

I had zero problems, but I ordered 5 small items (3 DVDs and 2 Video games) and they were shipped in 4 packages. 2 of which were sent via overnight delivery.

Seems like a massive waste of money on their part to send it in that many shipments and with all that added cost. I would have happily paid $20 less for it to be shipped smart post in 1 shippment even if it meant 2 weeks to arrive or something.

Quote from inmyveganopinion : Is the premier really calendar year? I have seen some say no.. just curious just became one this month ... sucks if it will be gone in 1.5 months also has anyone used BB premier to get their TV calibrated? If so whats your opinion on them?

The membership is until February. The purchases "pend" for 30 days. That's their typical return window. So everything you buy in december gets credited sometime in January they then look to see if you spent $2500 and give you silver again or not.

I read somewhere today taht by linking your account number on BestBuy.com they give you Silver status. I've not spent $2500 but I have every expectation that they're going to give it to me next year. It just might be in June or July again next year like it was this past year.

In regards to the calibration I'm going to ask them to come calibrate my Vizio.

Quote from ncasolo : The membership is until February. The purchases "pend" for 30 days. That's their typical return window. So everything you buy in december gets credited sometime in January they then look to see if you spent $2500 and give you silver again or not. I read somewhere today taht by linking your account number on BestBuy.com they give you Silver status. I've not spent $2500 but I have every expectation that they're going to give it to me next year. It just might be in June or July again next year like it was this past year. In regards to the calibration I'm going to ask them to come calibrate my Vizio.

Thanks for the reply.. darn I wish I could be premier for next BF.. although I spent so much this BF that I probably cant afford next year! At least I can get the calibration done though

Anyone else not get charged tax on their early bestbuy.com purchases from this sale?

My order showed tax, but none of my orders had tax charged.

I do recall when i was placing the order, they had a issue with their system, but my discovercard does not show the tax charged.

is that tv calibration once per calendar year?

im silver right now and will be next year too.

i bought this tv and scheduled service but they told me it is recommended to run the LED 100 hours prior to doing the service.

now, i haven't run the service and was thinking of taking advantage of it before i leave on vacation this Friday as i will return jan. 1st

what do you think - should i jus have them come over this week? right now she scheduled me for Jan. 4

Quote from inmyveganopinion : Thanks for the reply.. darn I wish I could be premier for next BF.. although I spent so much this BF that I probably cant afford next year! At least I can get the calibration done though

Quote from joogle : is that tv calibration once per calendar year? im silver right now and will be next year too. i bought this tv and scheduled service but they told me it is recommended to run the LED 100 hours prior to doing the service. now, i haven't run the service and was thinking of taking advantage of it before i leave on vacation this Friday as i will return jan. 1st what do you think - should i jus have them come over this week? right now she scheduled me for Jan. 4

Yeah the TV calibration service is once per year. So if you did it Jan 4 thats the only geek squad house call for the year for you. But the Tv should really hit the 100 hour mark before you get it calibrated,

thanks for that info, i travel out this Friday, was thinking of taking advantage of the free service prior to leaving.

then doing it again next year for a different product/etc.

Quote from inmyveganopinion : Yeah the TV calibration service is once per year. So if you did it Jan 4 thats the only geek squad house call for the year for you. But the Tv should really hit the 100 hour mark before you get it calibrated,