WiiGame: And if it wasn't coming already, I'd like to have a label for free shipping.
WiiGame: Something faster than Ground would be appreciated, since I want to expedite this.
Blake: Thank you for the information. I have set up your return for a replacement. You will receive an email in 5-10 minutes with all the details and instructions. You will also receive a UPS shipping label via email within the next 24 hours. The label expires in 7 days, so please make sure you use it as soon as possible. Once we receive your return, a replacement order will be created in 2-5 business days. It may take an additional 1-2 business days for the order to ship.
Blake: Considering your situation I have upgrade the shipping method into 2nd day for free as courtesy. : )
Blake: Once the replacement order is shipped out it will be shipped via Newegg 2nd day.
WiiGame: Well, thank you very much for that!
Blake: You're welcome.
Reality ... the UPS status as of right now after dropping it off to them before the pick-up time on 5-Dec:
Wednesday, 12/12/2012, By End of Day
Baltimore, MD, United States 12/07/2012 8:33 A.M. Departure Scan
Baltimore, MD, United States 12/06/2012 11:19 P.M. Arrival Scan
Sparks, MD, United States 12/06/2012 10:13 P.M. Departure Scan
12/06/2012 12:27 P.M. The shipment has been dropped off and is now at a UPS Retail Location.
United States 12/05/2012 9:52 A.M. Order Processed: Ready for UPS
Hmmm, this does not appear to be special 2-day service to me. To me, 2-day service means when I drop it off Wed before pickup, NewEgg receives it Friday night, Monday morning at the latest. Thanks for nothing, Blake.
I used to defend NewEgg returns as just as easy and free as Amazon, because they have been in the past (not that I've done that many of either). Well, yhey might be just as free, but now I'm not so ready to buy from the Egg if Amazon has the same item for almost the same price.
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