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Has anyone who submitted their rebate using basic rebate service seen their rebate status updated reflecting that their documentation has been received? I know basic service means payment in February but I'd like to know that my documentation has at least been accepted. So far it still shows their waiting for documentation which has me a bit worried as I sent it all in on 12/4.
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| 12-17-2012, 09:37 AM | |
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I mailed documents on 12/3 under the basic service and haven't seen any change to the tracking page.
My nerves are jangled just enough to confirm I'm not alone (thanks, seabrook) but I'm not panicked. From the popularity of this deal, I'd guess they were overwhelmed with submissions and are working out from under. I also purchased two of the webcams (C260s) - same merchant same rebate service - and those tracking results didn't update yet either. Good luck to us both. |
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I just got a confirmation email about the rebate. Basic service. Sent 12/6.
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I just got confirmation that all the doc has been received for basic refund service. Scanned images of the doc submitted are available for viewing online (including the mailing envelope!), pretty cool. I was worried I forgot to sign it. Nope, there it is! Date sent in: Dec 5th.
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The heck, I double-checked and sent everything in two envelopes and postmarked well before the deadline and my rebates have been denied?
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Last edited by shiroikaze; 01-16-2013 at 07:22 PM.. |
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Much to my surprise, I actually received my rebate card today. I wasn't expecting it for another 6 weeks or so. I didn't even send my documentation in until Dec 18th, so it's only been one month. This has got to be the quickest turnaround time ever for a rebate in my experience.
![]() I didn't even opt for the rush processing. |
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They responded back by telling me to resend the copies to Resubmissions, shot them another email asking particular instructions how the submissions should be sent this time--Canned reply this time though. So I gave them a call and apparently, the correct way to submit was to submit both attached UPCs in one envelope. So I did, and the scans now appear on the tracking site and are now being processed. Yay! |
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