|
|||||||
|
I've been an Executive Member with Costco for more than 10 years. I don't know if that had anything to do with it, or if I just got lucky with the Costco rep I spoke to. |
||
| 12-04-2012, 09:53 PM | |
|
|
|
Got the phone and am loving it. What I'm not loving is AT&T customer service. The day of the phone delivery (monday) I called and transferred my grandfathered unlimited data plan to it by speaking with a manager. The very next day they switch it without my permission or knowledge to the 3gb/month plan. I find a thank you for changing your plan or some derivative email at 10:30pm this morning. I call back and complain they say ok here is a case number and it will take a week to switch you back to the unlimited plan. Long as they DO it I won't mind but very frustrating them trying to wheel and deal down to F customers over.
|
|
I got a response from Stuart Lee Rebates:
|
|
|
I got my $100 rebate a couple weeks ago and *finally* got my sales tax refund check for $36.76 yesterday, nearly two and a half months after they said they'd send it.
This was more of a hassle than it was worth. I hope Costco finds a new vendor before it's time to upgrade this phone in a couple of years. Pretty sweet phone, though. |
|
Dear Wireless Advocates customer: This is an automatic response e-mail. Do not reply, this account is not monitored. Your rebate check(s) were issued and then sent in the form of a postcard check first class mail on 1-24-13. Please allow sufficient time for the U.S. Mail. To date they have not been returned in the mail. If you have moved after we issued your check and completed an official change of address form at the post office your rebate check will be forwarded to your new address. Please remove the yellow sticker before depositing your check. You may receive your checks on different days as the Post Office sometimes sorts and routes mail on different dates. For your convenience we offer the ability to view your rebate status online using our website. Information about your rebates will be updated every four to six weeks. To check the website use your zip code (the same one submitted on your rebate form), and enter the qualifying wireless phone number(s). You can also check your rebate status by using your rebate ID. This number is located on your rebate form; it may also be reference above in the subject line of this email. www.StuartLeeRebates.com Please note that issued rebate(s) come in the form of a postcard check that will expire 90 days from the date of issuance. Please cash this rebate as soon as possible. If you have lost or destroyed your rebate, or if you never received your rebate we can further process for re-issuance if your rebate has not cleared our account within the last 60 days. Please wait 60 days to contact us through our website to request re-issuance. This allows sufficient time for mail forwarding and recovering lost mail. Stuart Lee will not automatically process re-issuance. If you do not receive your rebate please contact us again after 60 days from the date above to re-issue. Thank you for contacting Stuart Lee Rebates, |
|
| Thread Tools | Search this Thread |
|
|