Dell Inspiron 14z Laptop: Core i3 2350M 2.3GHz, 4GB DDR3, 500GB HDD, 14" 1366x768 LED, Windows 7 $299.99 with free shipping *Starts 12AM EST*

Huffington Post news on Dell's pathetic sale :

http://www.huffingtonpost.com/201...05837.html


Please add your FIRST 6 digits of the order number and status (OR EVEN BETTER YOR FULL ORDER NUMBER). We need proof Dell is not sending the 14z's on a first come first served basis.

First 6 - Status

235570xxx Delivered 11/27
235570xxx Delivered 11/27
23556xxxx - delivered
23556XXXX - Cancelled
23556XXXX - Cancelled
235564909 - Switched to 15 without consent, Shipped
23557xxxx - Switched to 15 without consent, order processing
23557XXXX- Cancelled, switched to 15 without consent, order processing 12/12
235575XXX- Email to Switch/Cancel, Delayed 12/4
235579XXX- Email to Switch/Cancel, Delayed 12/113
23558XXXX - Cancelled
235580XXX- Cancelled, switched to 15 without consent, order processing
235581XXX- Email to switch cancel, Delayed to 12/17
235582XXX- Email to switch cancel, delayed to 12/13
235582XXX- Email to switch cancel, delayed to 12/13
235583XXX- Switched to 15 without consent, order processing
235586XXX- Switched to 15 without consent, order processing
235587XXX- 15 switched and out for delivery 11/28 without consent
23559XXXX - Cancelled
235591XXX Email to Switch/Cancel, Delayed 12/13
235595XXX Cancelled, switched to 15, and now shipped.
235599XXX- Email to Switch/Cancel, Delayed 12/113 got a shipping confirmation for 15 without consent
235601xxx Switched to 15 without consent, order processing
235603XXX- Called and cancelled my switched order. Can't waste anymore of my time arguing. Promised myself to stay away from Dell forever, and to advise everyone against them.
235611XXX- Switched to 15 without consent, order processing
235612XXX- Switched to 15 without consent, order processing
235604xxx- Switched to 15 without consent, order processing
200418xxx- Switched to 15 without consent, order processing
235586xxx- Switched to 15 even after verbal refusal on phone, order processing
235600xxx- Cancelled
235579xxx- switched to 15 without consent, estimated delivery on 12/12
235589xxx- Switched to 15, order processing, estimated delivery on 12/12
235575xxx Switched to 15 order processing, estimated delivery on 12/13 - new order # 240943xxx
235594xxx Switched to 15 without consent, order processing
235578xxx Switched to 15 without consent, order processing
235619xxx Switched to 15 without consent, order processing
235570401 Cancelled, switched to 15 without consent, emailed & called to cancel 15
235618XXX Switched to 15 without consent, estimated delivery for 15R on 11/30
235602XXX Switched to 15 without consent, order processing, though refused on email and unable to reach anyone live to dispute or even to cancel.
235601XXX canceled and switched to 15. order processing and estimated delivery 12/17. called to upgraded to next day delivery for free.
240934XXX Switched to 15 without consent, estimated delivery for 15R on 12/28



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You must read this: http://www.ftc.gov/bcp/edu/pubs/c...pro15.shtm


Dell's Yelp Page
http://www.yelp.com/biz/dell-computer-corp-round-rock-3


https://www.oag.state.tx.us/forms/cpd/form.php
COMPLAINT FORM TO ATTORNEY GENERAL OF TEXAS GREG ABBOTT


Dell Inc
1 Dell Way
Round Rock TX 78682-7000

Bait-and-switch happen to you? Here's a list of places to send complaints to:

(1) BBB [bbb.org] (has email link to Dell, as well as ability to "File Complaint against Dell [bbb.org]")
(2) FTC [ftccomplaintassistant.gov] (Use Dell info. here [computerhope.com] to fill this out, if you don't know.)
(3) Bulk Email Exec's (a number of those emails bounced/failed sending)

For all the areas asking for details,you can modify Cabrill's well-worded letter from his post. All the info. relating to your order (i.e., order #, account #, etc. are in your email from your Order Confirmation). If you want more info., like a copy of the BBB report, go to my post & fellow users around that page.

I started a groubal [groubal.com]. Please sign.

Clarification: The 14z Black Friday deal was NOT the ultrabook still available, it was an older 14z model.

Generic message for the lazy ones (Credit goes to Cabrill)

"Dell advertised a "doorbuster Black Friday" special of a Dell Inspiron 14z ultra-lightweight ultrabook with an MSRP of $639.99 for only $299, with free shipping to those who visited their website at 12:01 AM on 11/24. I stayed up later than usual to accept this offer. I spent an hour waiting on slow server responses to finally get an order confirmation page and a corresponding confirmation email at 12:54AM; then I went to bed satisfied that I had ordered a product that met my needs during the limited "Black Friday" timeframe. I saw many equivalent laptop deals from other sources over the weekend, but had my order confirmation so I did not pursue any of them.

At 12:01AM on 11/26, AFTER all of the Black Friday weekend sales had ended I received an email from Dell informing me that they "regret the inconvenience" but they ran out of the ultra-lightweight ultrabooks which I had ordered, so they would automatically be shipping me a bulkier, larger and inferior laptop, minus the bundled Adobe software for the same price instead. The replacement they are offering has absolutely no advantages over the ultrabook that I ordered. The replacement has a lower MSRP of $568.99, it weighs 26% more, has USB2.0 ports as opposed to USB3.0, has a lower-resolution screen, has a reduced battery life, is missing the promised Adobe Photoshop bundle, and it also has a touchscreen-based operating system installed on it despite not having a touchscreen! I called the 1-800 number provided in the email and was told by a CSR that my only alternative to receiving the inferior replacement was to cancel the order entirely and then have no laptop at all to show for my "Black Friday" shopping.

Meanwhile, Dell still offers these 14" ultra-lightweight ultrabooks for immediate sale (says ships next business day) on their website albeit with Windows 8 now replacing the preferred Windows 7:
http://www.dell.com/us/p/inspiron-14z-5423/fs

I believe Dell used bait-and-switch to lure my business away from their competitors and is now trying to charge me the agreed on price for an inferior product, knowing that I have no alternative but to walk away from the soured deal. I am no longer able to take advantage of their competitors "Black Friday" sale pricing to get an equivalent price on a laptop I actually want and Dell is using this knowledge dishonestly to coerce me into paying for inventory they are trying to offload. If they were honest they would have informed me of the shortage before the annual sale-event weekend was over so I could find something else, and if they were earnest they would have provided an equivalent ultrabook in substitute. Instead, they waited until after the sales were all over, and then offered me an inferior laptop.

Here are the specifications of what I ordered:
Intel Core i3-2350M processor 2.30GHz
4GB DDR3
500GB HDD
14" 1366x768 LED monitor
Intel HD Graphics 3000
8X CD/DVD Burner
Intel Centrino Wireless-N 1030 & Bluetooth
USB 3.0
6-cell Battery
Windows 7 Home Premium 64-Bit
Adobe Elements 9.0 Photoshop and Premiere Bundle

Dimensions & Weight:
Height: 0.998"
Width: 13.6"
Depth: 9.7"
Weight: 4.12 lbs

Here are the specifications of the replacement:
Intel Core i3-2350M processor 2.30GHz
4GB DDR3
500GB HDD
15.6" 1280x720 LED monitor
8x Tray Load CD/DVD Burner (DVD+/-RW Drive)
Dell Wireless card 802.11 b/g/n (2.4G), BT+HS
USB 2.0
6-cell
Windows 8, 64-bit, English

Dimensions & Weight
Height: 1.36"
Width: 14.8"
Depth: 10.24"
Weight: 5.2 lbs

I want the ultrabook that was described in my order confirmation or its equivalent. I will not accept the bait-and-switch of an inferior laptop at the same price.

This is the ultrabook that I ordered and want delivered for the agreed price of $299.99:
http://www.dell.com/us/p/inspiron...n-14z-5423"