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Finally my order went thru after ~1 hour 40 minutes. Does anyone know in order to qualify for Discover Card cashback, do I need to complete my order within certain time frame???
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| 11-22-2012, 11:04 PM | |
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Shopdiscover says the bonus cashback can only be used in conjunction with deals that appear on shopdiscover.com. Did this deal ever appear there? I decided to go with the bird in the hand and get the 2% MPP discount with the 5% cashback on all online purchases.
It's also unclear if the 10% stacks with the 5%. I think it's just 10%, as a 5% is crossed off and replaced by 10% on the Dell page at shopdiscover. |
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Worst customer service experience ever. Sat on hold for 1 hour 30 min and wanted to purchase even still a different deal and was told I could not.
ETA: I'm live chatting now & the rep claims it was sold out in 20 min. Liar liar, lol. Last edited by SewSweetMama; 11-22-2012 at 11:37 PM.. Reason: Automerged Doublepost |
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So.. I was one of those extremely angry Slickdealers who went nuts after dell crashed and went on their facebook page to rant. BUT after 2 hours and 40 mins of trying.. I managed to order one. *crosses fingers and hope that they keep their words in the confirmation email*
My story is, I been hounding this thread since this afternoon and had the inspiron 14z saved to my cart hours prior to the start of the deal. I signed up with dell and filled in my address and information and saved the cart. When 12am came around, like everyone else here, I screamed at the crash. I thought it was just my crappy internet so I had my boyfriend with much faster internet and pc help me get it. But same thing, didn't work. After trying for the whole hour and a half and calling customer service to get silence on the line and non-stop refreshes. I gave up. What I hadn't realized was that I still had the customer chat up (which I was in queue with 3010 people before me when I first clicked on it at like 12:30am)... I went back onto dell's site for the last time before I go to sleep and realized that I easily gained access to my cart (AND SHAZAM IT'S STILL THERE!) so I tried it.. and guess what? It went through ! I still had a rep on the chat and so I told her how I haven't been able to check out since 12am but she gave me a lousy response saying that the computer is now out of stock.. however *on the other monitor* I'm checking out... and in the end, I did check out and got the confirmation email. The total came up to $322.55. The moral of this story is: "Don't trust the reps! keep trying!" Good luck everyone~ |
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