Dell Inspiron 14z Laptop: Core i3 2350M 2.3GHz, 4GB DDR3, 500GB HDD, 14" 1366x768 LED, Windows 7 $299.99 with free shipping *Starts 12AM EST*

Did anyone get an email to complete a survery from Dell? I got it a few days ago, but haven't filled it out yet. I went to fill it out, and this is what I got...

Quote : Thank you for participating in the survey. You have already completed the survey and your answers have been saved. We appreciate your responses and your time.

Not sure what to do at this point.......Ordered 3 14z's with two different orders. Same as everyone else. All were changed to the 15. Haven't received them yet. Signed the Groubal a few days back and also submitted complaints to BBB and FTC. I have 4 kids, work 6 days a week, and spent almost $1000. Pretty much all I've gotten so far is a migraine from Dell's negligence. Please let me know if there's anything else I can do for the cause. Thanks

Quote from dman42 : What's the coupon code for the 30% off? I can't find one that works...

Here's the coupon information, however I never needed it directly:

Quote : Models include: Inspiron 14R – N4010 Insprion 14z - N411Z Inspiron 15 - N5040 Inspiron 15R - M5110 Inspiron 15R - N5110 Inspiron 17R - N7110 Coupon code: CCJV9MFDF2T622

Notice the 5 digit model numbers. I couldn't find any laptops that qualified so I used the assistance of the chat agent who found exactly what I needed and applied the coupon himself without me providing it. I don't think the search results in the outlet are current, be sure to use the agent chat assistance to find an acceptable model.

Quote from MrBuck : Not sure what to do at this point.......Ordered 3 14z's with two different orders. Same as everyone else. All were changed to the 15. Haven't received them yet. Signed the Groubal a few days back and also submitted complaints to BBB and FTC. I have 4 kids, work 6 days a week, and spent almost $1000. Pretty much all I've gotten so far is a migraine from Dell's negligence. Please let me know if there's anything else I can do for the cause. Thanks

File complaint to Texas's Attorney General and your credit card company ASAP. BBB won't do crap... they're like middle person. I remembered it took AT&T six months to correct the overcharged bills for AT&T U-Verse Internet service even though I filed a complaint to BBB.

I was offered $100 off a new laptop or $50 from outlet. Is this the case for everyone? I thought it is $100 even from outlet. Can someone respond to this? Thanks.

Quote from blueking : I was offered $100 off a new laptop or $50 from outlet. Is this the case for everyone? I thought it is $100 even from outlet. Can someone respond to this? Thanks.

It was until today. $50 barely makes it a deal since some of us lost out on 12% Discover Cash Back.

Quote from Buckeyefan 1 : It was until today. $50 barely makes it a deal since some of us lost out on 12% Discover Cash Back.

Wasn't Discover Cash Back was 10%

I was offered $100 too for a new laptop. I refused it.

Ok, I emailed Gerard James that he offered other people $100 discount (I sent the link to his email quoted by a SDer) with no limitation and why it was only $50 for me. I also added the same into my BBB complain response.

Discover Card offered a 2% additional cash back on 11/23 (single day offer) making the total cash back 12% on that day only.

Quote from Parvanah : Wasn't Discover Cash Back was 10%

My bad, it was 10% through shop Discover, then 5% for anything online through Discover Card, then an additional 2% for that day only through Discover. So it was 17%, or $51 off.

Quote from blueking : Ok, I emailed Gerard James that he offered other people $100 discount (I sent the link to his email quoted by a SDer) with no limitation and why it was only $50 for me. I also added the same into my BBB complain response. Discover Card offered a 2% additional cash back on 11/23 (single day offer) making the total cash back 12% on that day only.

I believe Discover has 5% for online purchases + 10% from ShopDiscover click through to Dell. So the total should be 15%. That's almost $50 off the 14z we lost.

The 2% might actually be on top of that, as it's the same thing as their typical 1% throughout the year on any purchase. Not sure about this part though. Moot point now.

Quote from Buckeyefan 1 : My bad, it was 10% through shop Discover, then 5% for anything online through Discover Card, then an additional 2% for that day only through Discover. So it was 17%, or $51 off.

Need to call discover for at least 5%

Just got pff the phone with "Shuba" in reference to my BBB complaint. Was offered the same deal as everyone else. Inspiron 15 or $100 off of another Dell laptop. I explained that I would be satisfied with my original order, or another laptop at a similar value (% off msrp), or another 13 or 14" laptop of similar specs. She says "Dell is unable to offer you anything more than the 2 choices".

Yeah right, big Dell is "unable" to offer us what we waited and were confirmed for. Not just that, but they are "unable" to offer anything even remotely close to what we ordered. I call BS. They could easily give us all brand new ultrabooks, or alienware laptops, etc.. at the price we paid and it wouldn't even dent their profits. Not compared to the business they are going to lose from me and my friends/clients over the long term.

NOTE! I was one of the 2 folks told that I could be put on a waiting list for the correct 14R. She told me that there is no such list, and that no rep would tell me this. Yeah, I just made that up for fun. RRRRRR. When pressed to look at my customer service record she said that there was "no record" of that offer being made. So, more lies piled upon lies.

I told her that they are not providing an equitable solution and my complaint is not resolved. On I go to update my BBB complaint with this mess. I'm not budging or folding. Eff them, they made this personal by lying to me, wasting my time, and attempting to foist off some of their old stock on me. :-)

I don't know why this Surendra (whatever the f his name is) keeps calling me. Today he left a message stating my 15's are in production. I'm losing my fight here, just like they want, this is lame. I need some motivation. Should I call? Keep waiting?