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Dell Inspiron 14z Laptop: Core i3 2350M 2.3GHz, 4GB DDR3, 500GB HDD, 14" 1366x768 LED, WiFi N, 6-cell, Win 7 Prem EXPIRED

yuugotserved 133,962 November 22, 2012 at 03:12 PM in Computers (3) More Dell Home & Office Deals
Deal
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$300

Deal Details

Promoted 11-23-2012 at 01:00 AM View Original Post
Dell Home has Dell Inspiron 14z 14.1" Laptop for $300 with free shipping. Thanks yuugotserved

Specs
  • Intel Core i3-2350M processor 2.30GHz
  • 4GB DDR3
  • 500GB HDD
  • 14" 1366x768 LED
  • Intel HD Graphics 3000
  • 8X CD/DVD Burner
  • Intel Centrino Wireless-N 1030 & Bluetooth 3.0
  • 6-cell Battery
  • Windows 7 Home Premium 64-Bit
  • Adobe Elements 9.0 Photoshop and Premiere Bundle

Original Post

Edited November 22, 2012 at 08:27 PM by widgit
Dell Home

*Starts 11/22 11PM CST/12AM EST*

Dell Inspiron 14z Laptop [dell.com]

Specs
  • Intel Core i3-2350M processor 2.30GHz
  • 4GB DDR3
  • 500GB HDD
  • 14" 1366x768 LED
  • Intel HD Graphics 3000
  • Intel Centrino Wireless-N 1030 & Bluetooth 3.0
  • 8X CD/DVD Burner
  • Windows 7 Home Premium 64-Bit
  • Adobe Elements 9.0 Photoshop and Premiere Bundle
= $299.99 with free shipping


*Starts 11/22 11PM CST/12AM EST*

1,610 Comments

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#886
Quote from y2kirk1028 View Post :
yep, i got like 10 emails bounced. but looking at the bounced ones I didn't see Micheal Dell so must have gotten thru to him.
I will send few more times today ......
Reply Helpful Comment? 0 0
#887
I reply to my cancelation email with this one and CC to all these DELL emails addresses and foxnews:

First thinks first, how in the world will you call this an updrage ???
Older model (release in 2009), heavier, bulkier, lesser MSRP value, no USB 3.0, no MS Office Starter, less battery run time, no multipoint touchpad, just to name some of the disadvantages.

I’m purchasing this laptop for my 7 years old daughter and that is exactly why I spend almost a month researching what laptop will be the right one for her, lightweight, small but still big enough to support a build-in dvd so she can play movies on it. Now you guys think all of my effort was in vain and since you are such a powerful company can decide what is good for her.

You guys have to stop this madness of randomly canceling peoples order and making decision by yourself without customer’s approval. And when I said randomly is because a can prove that is the way it is. I was one of the first ones to place the order that day. The sale started at 12:00 and I received my order confirmation at 12:16 am. I know people who placed the order 2 hours later and still they are getting what they ordered.

Now Black Fridays in gone and since I choose you over all other options available at that time I missed the opportunity to buy a good deal from somebody else. Is this how DELL pays loyal customers?

Just for the records, I do not agree to get this DOWNGRADE and this email will be my evidence. I already waste enough time to be on hold on the phone for 2 hours. And if you guys can send email to your customers to validate and order change I can do the same.

I want what I ordered. I don’t care if I have to wait. I’m not dealing with BestBuy here; you guys are a computer manufacture and can produce as much computers as you want. If you guys don’t have the parts now you will have them later. In my opinion not having the supplies is the lamest excuse ever; you are still selling 14z on your website today.

There are hundreds of unhappy customers all over the country with this bait and switch strategy of yours. People are filling complaints left and right all over the web. Here is a good place for you to validate this:

http://slickdeals.net/permadeal/83630/dell-home-office-dell-inspiron-14z-laptop-core-i3-2350m-2.3ghz-4gb-ddr3-500gb-hdd-14-1366x768-led-wifi-n-6cell-win-7-prem?&page=50#comments

I just hope DELL come to their sense and fix all this mess the right way.
Reply Helpful Comment? 0 0
#888
Did any one get acceptable resolution guys? Please post what they are offering?
Reply Helpful Comment? 0 0
#889
Quote from samsway View Post :
Looks like there is hope?? I ordered two and this shows up for both. I received an email as well.

Dear Customer,
We wanted to let you know that there is a delay with one or more items in your order.

Based on the latest available information, we have adjusted your Estimated Delivery Date and your order is now projected to reach you on or before 12/13/2012

We are sorry for the delay and appreciate your patience.

Revised Estimated Delivery Date

Order Number Product Description (click here for full order details) Revised Estimated Delivery Date
xxxxxxxxx
Inspiron 14z
12/13/2012

This email shows a specific item within your purchase that has been delayed. If you ordered multiple items, they may ship separately and at different times.

Don't get your hopes up. If you look up your order, it'll display a message informing you your order was either cancelled or changed; and once you log into your account, you'll see the Inspiron 15 in production. Smilie
Reply Helpful Comment? 0 0
#890
Here is my timeline (EST):

Received order confirmation email: ~1:45am 11/23 (maybe later, can't remember)
Actual timestamp on email: 1:01am 11/23
Change to Inspiron 15 email: 2:00am 11/26
14z Order Delay email: 7:56am 11/27 (order delayed until 12/14)

My Dell account only shows 1 order for the 14z and it's "In Production". Estimated delivery date is "12/14/2012 (Updated)".

I'm not getting my hopes up yet... I'm still anticipating it changing to the Inspiron 15 at some point. I still haven't contacted Dell in any way. Though there still seems to be a fraction of a chance that they are fulfilling some of the 14z orders.

In the meantime I'll look for another deal since I wanted Windows 7 and preferred the smaller, lighter laptop. If I find something and it's too late to cancel the 15, I'll just refuse it or return it (free returns including shipping [dell.com]).
Reply Helpful Comment? 0 0
#891
Yep - my 14z order is now changed to "Canceled". Arrgghhhh....
Reply Helpful Comment? 0 0
#892
I received the "upgraded to the Inspiron 15 email" as well. I logged into my Dell account today. Under "Recent Orders" shows Inspiron 14Z in production with 12/13 estimated ship date. No mention of cancel or changed order.

Under "Order Details" also shows 14Z in production and detailed under "Items Purchased". No mention of cancel or changed order.

We will see.....
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#893
I read Dell terms of sale again, it says when a product is discontinued, "Dell will ship Product that has the functionality and performance of the Product ordered, but changes between what is shipped and what is described in a specification sheet or catalog are possible."
Here I replied their changing notification email saying that the Inspiron 15 doesn't have the "ultra-potability, a main functionality promised in 14z"
Anybody ready to file a class lawsuit, since Dell is not fulfill their terms of sale, which is contact between us and "they"?
Reply Helpful Comment? 0 0
#894
Wow... no emaill or order status after the initial confirmation email. Now chatting with rep tells me order never went through due to configuration error. Anyone not seeing their order or been given this excuse?
Reply Helpful Comment? 0 0
#895
My order status still shows 2 14zs with an expected delivery date of Dec 13th.
Reply Helpful Comment? 0 0
#896
Weird, the order number that I used in the BBB and FTC complaint still shows 14z with an updated delivery date of dec 13. The other two order numbers show order changed or canceled.
Wonder if I should file a complaint for each order number... Wink
Reply Helpful Comment? 0 0
#897
Quote from fightfor14z View Post :
I read Dell terms of sale again, it says when a product is discontinued, "Dell will ship Product that has the functionality and performance of the Product ordered, but changes between what is shipped and what is described in a specification sheet or catalog are possible."
Here I replied their changing notification email saying that the Inspiron 15 doesn't have the "ultra-potability, a main functionality promised in 14z"
Anybody ready to file a class lawsuit, since Dell is not fulfill their terms of sale, which is contact between us and "they"?
Good find, yes this would not allow them to swap the 14z for a heavier bulkier 15 the way I read it
Reply Helpful Comment? 0 0
#898
Quote from natepuppy11 View Post :
Good find, yes this would not allow them to swap the 14z for a heavier bulkier 15 the way I read it

exactly, if anything they should swap it with the current 14z model they have for sale.
Reply Helpful Comment? 0 0
#899
Quote from y2kirk1028 View Post :
Well, this got their attention. I just got a call for CSR offering me the same shitty deal, take the Inspiron 15 or $100 on your next purchase. She started out offering $75 and that's when I started screaming!! @#$$ then she came back and said $100. un-fugging-believable. Mad
Same here. A woman from CSR called me and offered $75. I called in the 800 line in the morning and got $100 offer. What a joke.

Don't take it.

The CSR rep said she's been handling the 14z calls since the morning. She sounded a little edgy. I don't envy her job.
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#900
Quote from majiaben View Post :
Same here. A woman from CSR called me and offered $75. I called in the 800 line in the morning and got $100 offer. What a joke.

Don't take it.

The CSR rep said she's been handling the 14z calls since the morning. She sounded a little edgy. I don't envy her job.
Exactly, do not give in. They know they are in a bind and are trying to sneak themselves out of it. It will not work
Reply Helpful Comment? 0 0
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