What Can I Do About Bad Sears Experience?

You made the choice to go, however. The store didn't hold a gun to your head and force you.

I'd break something really expensive in the store and walk out

Edit: Watch for cameras and make it look like an accident.

You probably came on this thread thinking that this is just some guy who didn’t get what they wanted, and in a way you’d be right. I went to Sears at 9:00am first in line only to get the 50” LED TV. I checked both entrances to see if there was any indication of where to go and there was absolutely nothing. I started waiting at the front of the store and a line soon formed. Around 5:00pm another line started to form at the rear entrance which eventually grew to be almost the same as the front (100+ people). Everyone kept giving us different stories about what was going to happen for the televisions even though the ad says tickets would be handed out. The security told us at around 1:00pm we were in the right spot but around 6:00pm they changed their mind and told us that both doors would be open at the same time with no tickets. This was a problem because the electronic section is in the rear of the store by the other entrance. About two hours before sears was supposed to open someone changing the sign on the front door said that there would be no tickets so a mob formed around the doors. A little after 7:00pm an employee (I now know is the manager) came out to give tickets… only the only tickets handed out were for the 32” which is apparently a 720p TV. The manager said not to worry about the 50” TV’s because they had plenty of them his exact words were “don’t worry about the 50” everybody here is fine.” He told us he would be back with more information… that never happened. The store opened and they made 100+ people from each entrance RUN to the electronic section (they opened the front doors a little late too). To make things worse some dumb employee thought it would be funny to take some pictures of everyone rushing in. I get to one of the two lines for TV’s that literally does not move until every TV is sold out (not kidding).

Short story…

-First one at sears
-No signs
-Conflicting stories about what to do
-Lying manager
-No tickets (false advertising)
-Making 100’s of people run into each other
-Sold out of everything (no order)

Bonus: People were paying for the TV’s and there were none left

UPDATE:
Looks like it made it to the 10:00 news: chaos at the mall

Story [fox6now.com]