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**************EVERYONE WHOSE ORDER IS PROCESSING/PENDING Shipment/DISCONTINUED CALL IN TO SPEAK WITH A SUPERVISOR*********
1. SKU PROBLEM EXISTS....The original apple sku was incorrect but ATT internal sku (matching the old stock of iphone 5) is correct thats why the reps tell you that your order is FINE and backordered but its not the case
2.The supervisor said they were trying to send an e-mail out to get you guys to call in to fix the problem because they cannot modify your order without your consent (to update to the new sku)
3. Tell the supervisor thank you for their help
4. Enjoy Your IPhone 5!
Rep Me + Others for solving your disastrous orders from ATT lol...
Posting link to an auction is not allowed, so please do not edit this search link. Thanks.
Look for username unlock_fusion very reputable
iphone 5 16gb still avb... and u can wave the activation fee... just chat with them and mention you didnt see a fee at verioz.con
rep: Miss xxxxx, I understand you would like to upgrade your device without the fee?
xxxxx: yes..i have a new iphone 5 in my cart..but i stoped when i saw Upgrade Fee $36.00
rep: We appreciate your choosing to stay with AT&T. I apologize the upgrade fee is a one time, standard charge.
I see though that you have been with us for many years; I can note the account though that we can credit your account once charged.I see a $36 charge from your 2nd line on the bill that will be generated on the 27th. I can credit this now so you won't have to call back.
Last edited by MisterCelery; 12-05-2012 at 07:55 PM..
Wow, that's frustrating. I click 'Add to cart' -> 'Upgrade a line' and then it brings up the list of my phone lines and it says "choose the line to upgrade". I try choosing the line but there are no clickable areas other than "Upgrade eligibility" which I then click and it says yes it's upgradeable and takes me back to step 1. Terrible interface!
I figured it out, after you login select check upgrade eligibility, then once you been approved it will take you to a new page allowing you to choose a phone iphone 5 will be listed first, don't select that. There should be an option for smart phones, select then then filter the list with refurbs, iphone 5, you can then add it to your cart.
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