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In both the Staples rebate form and the rebate form on the Intuit site, the promotion details mention the "Company ID." However, no where does the form actually ask for it. Can someone explain? Thanks.
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| 11-30-2012, 10:24 PM | |
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Had trouble with the $90 rebate last time.
I mailed in the rebate with tracking. Shows delivered. However, they claimed it was never received. Told me to submit through fax. Faxed in the rebate. Told me Company ID is invalid and no UPC was received. Didn't even realize UPC was required. |
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Email I received from a CSR: Intuit offers a 60-day money back guarantee for versions of QuickBooks Simple Start Online purchased at a retailer. This policy does not apply to versions of QuickBooks Online that were not purchased as a packaged CD-ROM from a retail store. If you are not completely satisfied with your purchase, please follow the instructions below in order to receive a full refund of the purchase price. Refund Process You must return the product to Intuit within 60 days from the purchase date to be eligible for a refund under the satisfaction guarantee. Please call QuickBooks Online Customer Care to request a refund. If you have not already canceled your Simple Start Online company, the agent will assist you with the cancellation. You will be given instructions to mail a copy of the receipt for your Simple Start Online purchase to Intuit along with the package purchased at retail. Your refund cannot be processed until Intuit receives the original retail package and a copy of your receipt. Intuit recommends that the return be shipped via a traceable method. If returning the product by using the U.S. Postal Service, please use either registered mail, certified, or return receipt mail. Intuit is not responsible for lost mail that is not received. Shipping fees for the initial order and the product return will not be reimbursed. Send your physical product return to: Intuit Inc Returns Department 112 Hidden Lake Circle Duncan, SC 29334 Please include the following: A statement of the reason for the return The full name the refund should be issued to (first and last name or business name) The complete address where the refund should be sent The package purchased at Retail (Customer must return the box and everything included in order for a refund to be processed) A copy of the itemized receipt showing the Online Simple Start purchase If you have additional questions regarding returns and refunds, please call 800.488.7330 (M-F, 6am – 6pm Pacific, Saturday 6am- 2pm Pacific). |
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I've never PM before so if anyone can help i'd really appreciate it.
So I ordered the quickbook online and I have not registered or submitted it for rebate. I went into Staples earlier to do a PM and they did a return/rebuy .So now I have two receipts, one that came in the box from online, and one new one from "rebuy" showing purchase date of today. So which receipt(s) do I submit for mail in rebate? just the original one from online? |
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I have a couple of extra Norton Internet Security 3 User / 1 year licenses, so offer your trades!
If you ever dread about going to work WATCH THIS [youtube.com] NEVER TRUST ONE DOCTOR, ALWAYS SEEK SECOND OPINION All time best deals: 1 Microsoft Surface Pro 128GB $0.52 (you read it right, yes, only fifty two cents!!!), reg.$999 1 Nikon D90 $599, reg. $1199 4 HP Touchpads $99, reg. $499 2 Speck ipad mini case $1, reg. $35 5 PlayStation Plus 1 year $14, reg.$45 35 Nestle water cases $10, reg.$115 |
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So, I'm guessing for those who ordered the download version of the software we are SOL for the money back guarantee?? Anyone had any luck in getting Intuit to honor this for digital downloads? |
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Is this referring to all Intuit products, or just QuickBooks Simple Start? Also, if I purchased "QuickBooks Online Simple Start 2012" on an old rebate from February 2012 (THREAD), do I still qualify for this since it's a different product (QuickBooks Online Simple Start 2013)? Just trying to figure out what to do before I cut off UPC codes. If I don't qualify for the $80 rebate, I'll either return the software to Office Depot or do the "money back guarantee" from Intuit. |
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You should still be able to PM as the price is still $49.99 at OD (at least online) From officedepot.com:
Last edited by soapdeity; 12-03-2012 at 04:58 PM.. Reason: added a colon |
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