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OD doesn't PM Amazon or any other internet retailers. They only PM other office stores like Staples/OM.
However, Staples happily PMs amazon... EDIT: Got shot down by Staples CSR for PM (due to it being FAR). Last edited by halluc1nati0n; 11-25-2012 at 01:31 PM.. |
| 11-25-2012, 01:24 PM | |
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So what is the final word if we need the PSK or not for the rebate?
If anyone can give some feedback on this and if they have successfully done this rebate before? What about doing the return method to bypass the whole rebate process to get the $90 or $80 back directly from Intuit? |
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Previous rebates from Qucikbooks simple only asked for Company ID. The only exception is the one we did a few months ago but that is payroll software from Qucikbook. That one we have sucessfully gotten our rebates, however, it took a lot of effort to get it done.
I did a double coupons from staples for Qucikbooks. So I guess I would have to pass the OD one. Previously, I did two rebates from the same address and got them both. But I did some follow up, Qucikbooks rebates are getting more difficult to be done. Be Warn. |
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Do we need to send the full box or do we just send them the contents of the box like the CD, manual, etc.? Also we do need to activate it first so that it would seem we used it for a bit, but were unhappy with the purchase correct? Any other feedback on you can give on going this route rather than the rebate method? So are the OD and Staples rebates different offers and we can do both using same name/address? Last edited by mrtrance; 11-25-2012 at 10:21 PM.. Reason: Automerged Doublepost |
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From Intuit website--
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Somebody explain how to complete this rebate please. I purchased a Quickbooks from Staples. I presubmited rebate on www.intuitrebates.com. So, how to activate product? I got much confusions and can't complete this rebate myself. Need help!
P/S: The Pre-submit form doesn't require Payroll Service Key, but the Staples rebate form does. What should I do? |
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OK, after wasting like 2-3 hours looking for the PSK, trying the Payroll service on the Quickbooks site, etc, I chatted and called customer service. They feel the PSK on Staples rebate is a mistake and it should only be for the Desktop (installed version) not the online version.
I complained about how rebate says 9 weeks, etc, and opted for the 60 day money-back guarantee, should be 2-3 weeks to get my money back. I will never do Quickbooks rebate again (unless they change it to Staples Easy Rebates). Got a case number, etc. Cancelled my subscription to payroll and for the quickbooks online subscription itself. Good luck to the rest of you. If enough people call and opt for the 30 or 60 day guarantee, maybe Intuit will get the drift that the barriers they put up may get them more $ but less customers.... |
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This is also not the reason 99.99% of us bought this product. We are trying to one-up the system and actually make a few dollars in the process, either via coupons, discounted GCs, or resale (though, as has been pointed out, this product is basically worthless in that regard). In addition, I have found Intuit to be UTTERLY UNCARING of their customer service, especially wrt rebate offer issues. I have a just-resolved (on Friday) case in the CA Attorney General Office with Intuit over a rebate issue some months ago. For those having ANY issues with rebate payment non-compliance, I urge you to state your case with them twice, giving them the chance to blow you off, then end conversation and go straight to your state Attorney General Office (usually they have a 'consumer complaints' division or similar), and file a complaint. When there becomes a preponderance of evidence of inappropriate business practices, perhaps we'll see real change. /2 cents |
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I called Intuit customer service as well. After ~40 minutes and being transferred to different departments back and forth for 5 times, finally someone (with pure American English) told me the Simple Start Online doesn't have a payroll service key. To get one, I need to enroll the payroll service for $39 per month. She did say I can mail the software to them to get money back if Staples doesn't take it back.
What a hassle! |
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