I didn't mean to imply that I took it personally. I just felt there was some missing nuance between the "these guys sux!" commenters, my view, and the biggest proponents... and I wanted to clarify that.
anyone ever successfully be able to file a paypal dispute against these guys?
Seriously -- for $30/year? I can't imagine that is worth PayPal's time, or your own.
Even if it is $500 / month dedicated server, best you'll do with just about any hosting provider is get prorated billing for the downtime, or maybe a free month or two. I'm certain there is something in the SLA that says what happens if the uptime promise isn't met, and that it is up to you to make sure your data is backed up.
I know people hate to hear it when data is lost, but if you lose data (especially *critical* data) in this kind of scenario (or any real-world production environment) in this day and age, it really is your own fault...
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