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Pinecone Research Panel Discussion Thread - *Read First Post First!*

kel_be 3,764 July 12, 2007 at 11:34 PM in Survey (4)
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System Notice: This thread has been automatically renewed after reaching a post limit. Most of its content has been moved to this thread for reference purposes.

July 12, 2010, 3:53 pm: System Notice: This thread has been automatically renewed after reaching a post limit. Most of its content has been moved to this thread for reference purposes.

502 Comments

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#226
Quote from Barfvader View Post :
Same here. Getting $3 to PayPal for I think two years now.

Since they switched over to this points mess I hadn't received any surveys until today. Did it and remembering the points garbage I logged into the site to have a look at the options. Not sure how long it takes to show credit for doing a survey but currently shows zero points.

So look for cash option and it's under featured awards.

Product will be shipped directly from the supplier. Product expected to ship by Feb 18, 2013. Please allow 7 to 10 business days for shipping.

Oh goodie. Started out getting checks, changed to PayPal when I was able to do that and now back to checks.

I did contact them about PayPal and did get a quick reply.

Thank you for your email in regard to the Paypal option.

I apologize; currently PayPal is not an option. We are working on this addition in the near future.

There is the option to redeem your points for cash. To do so, please click on the 'Featured Awards' Tab on the left hand side of the page. Please then click on the cash option and from there you are able to place an order for the amount you would like. Once your order is placed, it will be processed in 1 – 3 business days.

A check will be mailed to the address you entered during check-out. Please allow 7 – 10 business days for delivery once the order has shipped.

We apologize for any inconvenience this may cause.


So my question is how is this supposed to be a more flexible option for payment? We are pleased to announce the launch of a new incentive plan to provide additional flexibility for your payment redemption.
How about emailing and asking about the debit card?

Seems to me they are getting screwed by paypal and went to this new points system.
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#227
Quote from MusicLady View Post :
Points didn't credit for me until I got an email about 24 hours later (longer over the weekend), then points were there.

Like you, I started with $3 checks for each survey (pain taking to bank), happy to switch to paypal, and now we are back to checks in the mail. Merchandize is crap and no gift cards at all. I will probably let my survey points build for a few surveys before cashing out as I don't want a lot of $3 checks and how is that saving them money, having to mail out little checks? Did anyone find any merchandize that looks any good for the points/money value?
I've had a couple emails with a very nice lady and got another reply after I ranted away about this issue.

At this time we do not have an exact time period of when to expect the Paypal but they are working hard at getting it set up. We realize the cheque can be an inconvenience and we truly apologize.

I'd say that at the very least if more people inquire and question how this is more flexible and explain why it's not they might be motivated to set it up quicker.

For now I'll just let it build up and hope PayPal comes sooner then later.
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#228
Dear KIM,

Congratulations! Your account has just been credited with 300 AwardperQs from "Nielsen Bases Panel Rewards 2" for "70520-1001".

Pinecone Rewards HQ

This email is sent on behalf of BI WORLDWIDE Limited, a company registered in England and Wales under Company Number 01445905 whose registered office is at 1 Vantage Court, Tickford Street, Newport Pagnell, MK16 9EZ.
??????????????????? just emailed them and ks of pc to see what is up
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#229
Quote from smidge1 View Post :
Dear KIM,

Congratulations! Your account has just been credited with 300 AwardperQs from "Nielsen Bases Panel Rewards 2" for "70520-1001".

Pinecone Rewards HQ

This email is sent on behalf of BI WORLDWIDE Limited, a company registered in England and Wales under Company Number 01445905 whose registered office is at 1 Vantage Court, Tickford Street, Newport Pagnell, MK16 9EZ.
??????????????????? just emailed them and ks of pc to see what is up
I got that as well when they confirmed points had been added to my account.

Congratulations! Your account has just been credited with 300 AwardperQs from "Nielsen Bases Panel Rewards 2" for "70360-1001".

Pinecone Rewards HQ

This email is sent on behalf of BI WORLDWIDE Limited, a company registered in England and Wales under Company Number 01445905 whose registered office is at 1 Vantage Court, Tickford Street, Newport Pagnell, MK16 9EZ.
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#230
got it and looked but i don't see a paypal option.
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#231
Quote from smidge1 View Post :
got it and looked but i don't see a paypal option.
There isn't any (currently).

They say their working on it but do not have an exact time period of when to expect the Paypal but they are working hard at getting it set up.

Really wish they had left things alone as it was perfectly fine the way it was before.
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#232
Quote from Barfvader View Post :
There isn't any (currently).

They say their working on it but do not have an exact time period of when to expect the Paypal but they are working hard at getting it set up.

Really wish they had left things alone as it was perfectly fine the way it was before.
i'm with you i liked it that way.
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#233
Quote from MusicLady View Post :
I was getting the $3 paypal until I got the email about being switched to the new system.

I've done (2) $3 surveys and got emails the next day that the points (300 worth $3) were in my account. I needed to go to their website http://www.pineconeresearch.com/ and scroll down to redeem my points and both surveys are now in there. I can pick the cashout option under Featured Awards, then cash out.

Try logging in and doing above and see if your points/money are there.

Probably should remove your linkEmbarrassment I got a " no-no " pm a few days ago about it also.
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#234
Man, I'm just lovin this since the move to points. Surveys are flying in left and right, NOT!

I used to average at least one a week with up to four a week at any given time. Since the changeover to points I've had one survey and that was almost one month ago.

Oh well.
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#235
Points? I am still getting PayPal, and getting surveys at the same frequency as always (4-5 a month). PayPay payments have actually been as soon as next day recently too.
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#236
Quote from Astro7x View Post :
Points? I am still getting PayPal, and getting surveys at the same frequency as always (4-5 a month). PayPay payments have actually been as soon as next day recently too.
the first time i had to request a check but last time she just put into my account.
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#237
Quote from smidge1 View Post :
the first time i had to request a check but last time she just put into my account.
So your getting paid to PayPal?

Something is so odd. The FAQ on the site shows

Welcome to the Point Plus Cash Incentive program!

And then scrolling down to payments

For panelists who receive payment by PayPal, the funds will be deposited to your PayPal account

and yet I was told no PayPal (yet) with this new point system.

And of course the notification of points email is still odd in my mind

This email is sent on behalf of BI WORLDWIDE Limited, a company registered in England and Wales under Company Number 01445905 whose registered office is at 1 Vantage Court, Tickford Street, Newport Pagnell, MK16 9EZ.

Last I looked I lived in the United States so why is anything coming from the UK (along with the support email I received as well)?

Hopefully this email address Scott@pineconeresearch.com will get to Karen because I fired off a few questions.

Edited to add:

Okay, I see things have changed since I last logged into my account. On the cash option it now says

If your previous payments went to PayPal, this will be sent to your PayPal account.

And big props to Karen as she answers very fast.
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#238
I guess they are starting to lie now like most of the other panels. Sad to see it going that way too. Frown
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#239
Quote from Astro7x View Post :
Points? I am still getting PayPal, and getting surveys at the same frequency as always (4-5 a month). PayPay payments have actually been as soon as next day recently too.
Me too...this is the first time I'm hearing about "points" for Pincecone. I did a survey yesterday and received PP payment today.
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#240
I've gotten 3 surveys this week from Pinecone, ( I usually get around 6 surveys a month from them) and they've paypal the money to me the very next day. They've never sent me an email regarding no longer using Paypal.
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