You do have a point . How long do the returns take for you? I always worry about getting credit back.
Returns take about 3-6 business days. Depending on where you live. I believe all the returns are going towards the east coast, so it takes about 5 days for me.
They process the returns quickly though. After they receive it, it takes a day or two.
Zappos are really easy with the returns. It's like shopping at any clothing store; most stores do have a window of return, even if you do wear the clothing.
Just make sure you have the tags on the clothing. It doesn't necessarily have to be attached (I've had a few tags where it was impossible to put back on).
You can say you didn't like the STYLE of the clothing and they'll refund your money. No questions asked really. They'll have a comment box online where you can type something in. I usually say doesn't fit.
Honestly I don't think they care.
If you have an Amex card, definitely pay with that. 90 days return regardless what Zappos says.
Bottom line: I NEVER had a problem returning anything to Zappos. They are a subsidiary of Amazon. We all know how pretty damn well Amazon is on their customer service.
Zappos is probably a little bit better than Amazon... yes they have THAT good customer service.
Last edited by InEvX; 11-26-2012 at 10:55 PM..
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