good news fellas, did a live chat with a representative from NFM. Looks like orders should still be processed -
[Mary Anne] Happy Holidays and thank you for choosing NFM my name is Mary Anne How can I assist you today?
[Me] Hi Mary Anne, Just wanted to check with an product availability online. http://www.nfm.com/DetailsPage.as...d=36806578 , this item shows out of stock, however we are still able to add to cart and check out. We this order still be processed?
[Mary Anne] Let me check for you.
[Mary Anne] I apologize for the confusion, however it is showing that it is currently in-stock in our KC warehouse and we have several on the salesfloor of our 2 other locations.
[Mary Anne] You should still be able to continue with the process.
[Me] So if we ordered this showing out of stock, but got an e-mail confirmation, this order should still be processed? By the way, this isn't an store pick up. It would be shipped.
[Mary Anne] Yes, that is fine. For as long as you receive the e-mail confirmation.
[Me] Thank you, will you guys be getting this "out of stock" issued fixed online?
[Me] Also how long does it take to process get items shipped out from your warehouse location?
[Mary Anne] Yes, we already had our IT informed about it.
[Mary Anne] Usually 1-2 business days. Do you have your order number?
[Me] Yes i do, Order Number: 2XXXXXXX
[Mary Anne] It will be shipped out tomorrow. As soon as UPS picks up the item from us, the tracking number will be given to us.
just received an e-mail right now from Libby McIntyre who's from NFM . with e-mail subject - my name then e-mail just basically reads my order number and delivered today. very weird e-mail update, doesnt really say much. LOL.
ORDER# 2XXXXXX ACCT# 3XXXXXXX DELV 11.28
Libby McIntyre │E-Commerce Operation Support Specialist
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please remove it from your system. Please note that any views or opinions presented
in this email are solely those of the author and do not necessarily represent those of the company. Finally, the recipient should check
this email and any attachments for the presence of viruses. NFM accepts no liability for any damage caused by any virus transmitted
by this email.
Nebraska Furniture Mart - Omaha - Kansas City - Des Moines
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