Customs Duties and Fees
Please note that U.S. import law may impose duties and/or fees for certain shipments. These duties and fees are not included in the price of the order and, should they be levied, are the responsibility of our customers. However, if you incur such charges, please contact our customer services team who will be happy to arrange a refund.
If we are required to charge you state or local sales taxes, these will be added at the time of your order.
If for any reason you want to send back something you've bought from us, you can make use of our simple returns service; simply return it in as new condition with all tags attached within 30-days of receipt.
Simply Beâ„¢ uses SmartLabelâ„¢ to make returns easier. No postage is required as the cost of the return ($6.95) will be deducted from your refund. Simply attach the SmartLabelâ„¢ found on the packing slip to the front of your parcel and either drop it in a mailbox, give it to your postal carrier or drop it off at the Post Office. Please note we cannot accept returns sent by any other method. Original shipping fees are non-refundable. If you have lost or have a damaged SmartLabelâ„¢ please contact our inquiries team to arrange a replacement.
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Facebook comment from Kelley Gillum on Nov 10, 2012 at 10:41 PM
I ordered clothing for $162 from Simply Be which is in the UK. 2 months later the post tried to deliver the package and said I owed $381. Needless to say there is no way in hell I will or can pay that for a pair of Jean, sweater and tee shirt.
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Last edited by ColleenC; 11-27-2012 at 01:37 AM..
Reason: Add info
I've ordered from SimplyBe with dollar off codes 3 times now and the orders have always shipped and I've never been charged customs fees. I believe that if you place LARGE orders, you are charged customs fees but for smaller orders, you're usually fine.
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