11/27/2012 08:23:43AM Agent (Ben): "Hi, Jim. I've received your inquiry regarding store pick up and will be happy to look into this for you."
11/27/2012 08:24:16AM Jim: "If I do a reserve and pickup option do I pay store price for the item or online price. I am looking at item 758312"
11/27/2012 08:24:18AM Agent (Ben): "Doing well, how about you?"
11/27/2012 08:24:30AM Agent (Ben): "You would pay the cheaper price of the 2."
11/27/2012 08:25:01AM Jim: "Is that Staples policy?"
11/27/2012 08:25:39AM Agent (Ben): "Customers will receive the pricing from Staples.com on the reservation or the current store price, whichever is lower."
11/27/2012 08:25:43AM Agent (Ben): "Yes, that is policy."
11/27/2012 08:26:02AM Jim: "Thanks..That's all I want to know..Have A Good Day"
11/27/2012 08:26:03AM Jim: "Bye"
11/27/2012 08:26:25AM Agent (Ben): "Thank you for contacting Staples Live Customer Support today. There will be a brief survey once this chat closes, we encourage you to provide your experience on this chat session. Thanks and have a wonderful day!"
Going to try much luck with Reserve & Pickup, won't set my expectations high though. Thankfully it isn't Office Depot or I wouldn't even bother trying in my area. Anyone have a spare 20% off coupon to pass along?
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