Those people should hit the major cities and see for themselves.
Subway contracts a mystery shopping company which performs compliance shops. They are done in major metropolitan areas as well as rural, including ones built into gas stations. They check for such things as signage, adherence to current promotions, and suggestive selling. Often these are reveal shops where the mystery shopper after completing his/her evaluation will ask for the manager on duty and reveal that they had just mystery shopped their location and share the results with them. The results of course are also forwarded to corporate.
Im still into the $3 breakfast combo. I love it. Had it every day when I went to the Smokey Mountains for breakfast earlier this year so whenever I get one, I close my eyes and for a second it feels like Im back in the mountains instead of Chicago
Hey, Corporate Person!
Essex Junction, Vermont; Subway... TOP NOTCH!
A week after having a 'chicken filet' sandwich I returned (for something different) and I asked what the 'chicken filet' was made of; the 'manager' actually told me! KUDOS!
(I already KNEW it wasn't really what it looked like; feh! Same for the Pastrami; what IS that?)
They always treat me well, the place is clean and fast and friendly.
Too bad about Chicago.
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