Toys R Us has "Gears of War Best of Action Figures" 3 pack of figures for $15.99 Reg $69.99-Shoprunner eligible

TRU cancelled my order: We are contacting you because the Store Pickup item(s) in your order #xxx have not been picked up.

Order Date: 11/28/12

Quote from cp59 : How do you get burned? It's called cancel order.

I doubt many people did that before the order shipped because they didnt even know it would ship with one, the whole first page of this thread are posters trying to figure out if its legit......

This is for 1 figure. Dammit just wasted an hour & frustration in TRU to find out its only 1 figure. And they just randomly chose 1 of the 3 to give me.

why cant these companies do their damn jobs right...gotta cancel all these orders now.

Well, I just showed them the website and the guy that does the store pickups just gave me all 3, put them in a bag and said have a nice holiday. I got all 3 for $15.99. I think if it's confusing for the employee as well, he took what he saw as being correct. I applaud the first good customer experience I've seen from Toys R Us in a while.

I said that it was obvious from the $69.99 list price and the description talking about all three, that it was designed to be a set. He agreed.

Quote from IronClaw : Well, I just showed them the website and the guy that does the store pickups just gave me all 3, put them in a bag and said have a nice holiday. I got all 3 for $15.99. I think if it's confusing for the employee as well, he took what he saw as being correct. I applaud the first good customer experience I've seen from Toys R Us in a while. I said that it was obvious from the $69.99 list price and the description talking about all three, that it was designed to be a set. He agreed.

Nice.

My Toys R Us hates me so they won't be nice about it.

Quote from IronClaw : Well, I just showed them the website and the guy that does the store pickups just gave me all 3, put them in a bag and said have a nice holiday. I got all 3 for $15.99. I think if it's confusing for the employee as well, he took what he saw as being correct. I applaud the first good customer experience I've seen from Toys R Us in a while. I said that it was obvious from the $69.99 list price and the description talking about all three, that it was designed to be a set. He agreed.

I said someone would get lucky, And you can see other comments where more people did not. Anyway nice

For those who are doing store pickup like me, after 5 days it will auto cancel, no harm no foul. I talked to CS about it and they confirmed the auto cancel. They also said "Ya it shows three but you only get one, that's weird." I told him someone should take the picture of 3 down because it's misleading.

Well played online marketing team!

So you have to hassle them for 3?

Quote from IronClaw : Well, I just showed them the website and the guy that does the store pickups just gave me all 3, put them in a bag and said have a nice holiday. I got all 3 for $15.99. I think if it's confusing for the employee as well, he took what he saw as being correct. I applaud the first good customer experience I've seen from Toys R Us in a while. I said that it was obvious from the $69.99 list price and the description talking about all three, that it was designed to be a set. He agreed.

Kind of late to the party, but can confirm a few things. It isn't a 3 pack. It has been ages since NECA has done a boxed set. It is supposed to be for the 3 figures(Best of Gears of War) pictured and not per figure. If you notice in the link, it shows the original price point value is $69.99. If it were per figure, they would be listed individually, like the other Gears figures. Now that being said, I ordered 4 sets of 3 and received 4 figures yesterday when my box arrived. Add insult to injury, only 1 figure was the correct one. I received 2 Cole's, 1 Marcus and 1 of the Best of Theron Guards. I spent a hour on hold and another half hour straightening this out. Hopefully I receive the correct merchandise this time. I'd definitely recommend if they have these 3 figures in your store to have the store price match the website. I bought 4 sets because these are great army builders and price. BTW, does anyone have the UPC/Barcode? I'm really hoping that TRU.com doesn't let me down, but need to make sure I can find this locally if they screw it up again.

Same in Fresno Ca. I went there waited over an hour for them to pull my order. They told me that it was for one action figure so i asked if there is 3 different ones why did they give me 2 of the same character since I only ordered 2. I then pointed out that the list price was also misleading at 69.99. in the end I returned them and I had to fight to not get store credit. They said they didnt know how to refund paypal.

lol so toys r us doesn't even know what the hell they posted for sell.

Just received mine. I ordered THREE alleged "3-packs"... I received 2 Golden Cogs and one Elite Theron. You WILL NOT receive a 3-pack. Damn. I figured it was too good to be true. The lined out $69.99 is incredibly misleading.