For those of you still dealing with cleaning up the mess from this company.
Dear Sir or Ma’am:
I am sending this email as a follow-up to the previous acknowledgement sent to consumers whom filed complaints regarding Victory Electronic Cigarettes. I appreciate the response made by many of you as we continue to investigate this case. It is our understanding that many consumers who filed complaints with the Better Business Bureau were promised refunds and membership cancellations. At this time, I am requesting that you reply to this email and indicate whether you received a refund, how much the refund was and if the refund was a full refund. Also, if you did not receive a refund, please indicate how much you have paid to Victory Electronic Cigarettes and any supporting documentation. I again thank you for your time and look forward to hearing from you.
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