Which "connect to the internet" message are you all talking about? I've experienced two different types on Android. One is a pop-up message that I get within the app occasionally during MyGuy, VL, etc. which I know is NOT a ban. The other occurs when you first start up Viggle, it'll log you out and you'll see "connect to the internet" in yellow lettering just above where you enter your login info. That one I believe DOES mean you are banned. I had to email Viggle and get my account reinstated when that happened to me...
It's not Viggle. You have to clear the cache for the app and your browser cache and you can get in then.
If that was all it took there would not be the widespread problems with the QB challenge. If it was problems with individual devices the QB challenge would have had just as many problems at the 7:45 reset as there were at midnight. The problems are too frequent and affect too many people at high traffic times for it to not be on Viggle's end. I've tried clearing the cache, restarting my phone, rebooting my connection, toggling between 3g/4g/wifi etc. to no avail. So until Viggle upgrades their servers I think this is going to be SOP.
The "Please Connect to the Internet" msg is NOT A PERMANENT BAN! I get it quite a but on MyGuy and VL and have never gotten a 2045 ban or ever had any problems redeeming for awards. I thought it was either my phone or Sprint's service until it was brought up in here. Now it's just another example of the far less than adequate servers on Viggle's end.
Is your phone an Android or iPhone? Could be an Android problem if no one with the iPhone has seen this problem. I haven't had any issues with my iOS device, but I could be the exception.
May be a poorly written Android app (or ported badly from iPhone)? I know there was an update recently for Android. Maybe it is a way for Viggle to force you to update (assuming you haven't already).
I had the same problem...tried several times to back out again and still couldn't pick a player until I checked into the game. I got a message at the very beginning (only saw it once and had the option to check the box to not show it again) about checking into the game to join MyGuy. (never saw that message before...ever) Since I was already checked into another show, I waited the ten minutes and went back, checked in and chose my player! Happy to say I got first place!!!
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