Yesterday I order a ski jacket over the phone as the site was giving me problems and today I called and no one knew where my order was. They are telling me that they are having problems with their system. They are also saying that "don't worry about it, my order will be here before Christmas". What do you think about this?
I think I need to cancel this order somehow. Not sure how to do that as they can't find my order. Also the lady told me that the last order from their system is December 13th. It is kind of weird to not have any orders for about week. I am not really sure about this site.
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