Directv New Customer Offer for Winter 2012

Quote from CodWaPeace : I think you need to return the receivers. Make sure of that or they might charge you $300 per receiver and then you will be very very very sad.

I had to return the DVR. They said they did not want the receivers back as they no longer use them. They are now on eBay.

I just got screwed on this deal.

I signed up on 2/6 before the fee increase. I just had them install yesterday.

The price on my bill is now the current bill with the higher fees, which included higher monthly service, higher advanced receiver service.

This added 8 ish dollars to my bill for several months. CS and superviser were both clueless, rude, and talked over me. I'm already thinking about using up the good part (1st year) of the discount and then eating the cancellation fee of 20/month for early termination fee.

It's 24 dollars extra a month in year 2, and the "new customer deals" for Dish turn out better for the first year with these higher prices.

Check your bill people.

Quote from hiloyo63 : SAME tired rehashed weak offer from Directv. Had them for 11 years and got tired of there pss poor customer service and the Normal BS as in the new guy gets all the deals,oh yeah I went to war every year to get what I could.Like most Always Afraid to take the leap and SWITCH to the other guys,you know Dish. Well I did switch and I couldn't be happier. Directv has Nothing repeat Nothing to offer that is better or has an advantage over Dish. Dish is cheaper and customer service is %1000 better.Don't put up with directv's BS take a chance switch,you'll be glad that you did ! Just a public service announcement on Directv's #1 cheerleader's thread. Someone needs to tell the other side.

Call in for promotions and tell them other providers are offering you better deals to save, which they probably are. Go straight to retention and threaten to cancel, they'll offer you something. I re-new my credits every 6 months.

Quote from Love4theGame : Call in for promotions and tell them other providers are offering you better deals to save, which they probably are. Go straight to retention and threaten to cancel, they'll offer you something. I re-new my credits every 6 months.

In my experience, I've never even "threatened" to cancel at all. I just ask what they can do to lower my bill and I always get $20-$25 off a $90 bill. Heck they even tell me when to call back in to get additional incentives after the initial ones expire. The key is to say CANCEL at the prompts to get to the right people. Normal CSR's will give you a much harder time.

Looks like the Costco site is offering $5 off Choice packages and above (online only it says) just like the regular Directv site. The only thing is, after I put in my zip code, it just goes back to the regular pricing. The $5 off works fine on the regular site though. DTV was offering $5 off this past weekend and still continuing on their regular site. Costco site was offering $5 off on ultimate and above and started the Choice and above discount today. I've read some saying this is regional, but why would it give me the $5 off on the regular DirecTV site and not the Costco one?? I am debating if I should call in and see what they can do, although it says online only for the discount. What do you guys think? Please advise..thanks.

Quote from MikeS14 : Looks like the Costco site is offering $5 off Choice packages and above (online only it says) just like the regular Directv site. The only thing is, after I put in my zip code, it just goes back to the regular pricing. The $5 off works fine on the regular site though. DTV was offering $5 off this past weekend and still continuing on their regular site. Costco site was offering $5 off on ultimate and above and started the Choice and above discount today. I've read some saying this is regional, but why would it give me the $5 off on the regular DirecTV site and not the Costco one?? I am debating if I should call in and see what they can do, although it says online only for the discount. What do you guys think? Please advise..thanks.

Yeah, thought those were regional but it's interesting you could get it on one site but not the other. Probably best to call and see if you can have it added. Might be something with your internet cookies or cache from jumping to site to site.

Quote from ma91pmh : I had to return the DVR. They said they did not want the receivers back as they no longer use them. They are now on eBay.

Yeah since they're leased (there's a 99% chance this is the case if they're HD or non-Tivo DVRs), they're paperweights, best to throw them away as they're non-transferable. (If they're owned [which is highly unlikely] they will be transferable to another account)

Quote from bobnfloyd : I just got screwed on this deal. I signed up on 2/6 before the fee increase. I just had them install yesterday. The price on my bill is now the current bill with the higher fees, which included higher monthly service, higher advanced receiver service. This added 8 ish dollars to my bill for several months. CS and superviser were both clueless, rude, and talked over me. I'm already thinking about using up the good part (1st year) of the discount and then eating the cancellation fee of 20/month for early termination fee. It's 24 dollars extra a month in year 2, and the "new customer deals" for Dish turn out better for the first year with these higher prices. Check your bill people.

Interesting - I specifically contacted them about this since I'm close to my install date and they said I would NOT get charged the higher fees since I ordered before the increase. Guess I'll need to call again to confirm.

New signups now are receiving the MLB Extra Innings package for free if you select Premier or Choice Ultimate programming package.

UPDATE:

New signups now are receiving the 2013 MLB Extra Innings package AND 2013 NFL Sunday TIcket for free if you select Premier $91.99 for 12 months or Ultimate $39.99 for 12 months programming package.

I am not having any luck stacking the referral on top of the Costco offer...I followed all the steps, but no luck. What am I doing wrong?


Never mind...I had to clear my cookies and start over a couple of times, but I FINALLY got it to take!

Do the Genie "mini's" have to be connected to the main Genie to function as just an HD receiver? (no DVR function) Also, how is their regular DVR service compared to Tivo? I just bought an HD Tivo and really like it. Wondering if I should keep the Tivo with just 3 HD Directv receivers or go with their DVR service? Trying to figure out pricing as well on which is best in my case. I don't see needing Whole Home DVR service. Again just depends on pricing.

Also, is this the first time they are giving away MLB and Sunday Ticket? That's a hell of a deal!
iwheela

Nevermind.
iwheela

Quote from iwheela : Do the Genie "mini's" have to be connected to the main Genie to function as just an HD receiver? (no DVR function) Also, how is their regular DVR service compared to Tivo? I just bought an HD Tivo and really like it. Wondering if I should keep the Tivo with just 3 HD Directv receivers or go with their DVR service? Trying to figure out pricing as well on which is best in my case. I don't see needing Whole Home DVR service. Again just depends on pricing. Also, is this the first time they are giving away MLB and Sunday Ticket? That's a hell of a deal! iwheela

The mini clients do not have tuners, so no, you wouldn't be able to use them without the Genie.

I actually like the DVR service vs. Tivo myself. Once you have whole home DVR service you won't want to go without it.

Also, regarding a pole mount, yes that is considered an additional charge for install.