Yup. Im still trying to dispute with them for my own money back. Smh. Their customer service reps are terrible. Make sure all of you review them so others don't fall into the same trap. I'll be disputing my charges.
My second refund has finally been marked as "being processed", which will probably take another week or so.
Make sure everyone is reviewing 1saleaday based on this situation. I'm still dealing with them and recently had to dispute a charge for the first time ever. I had to refuse their shipment per their orders, the tracking number shows i refused it but it's been over 15 days and they haven't receive the package back (which they shouldn't have shipped in the first place). They are refusing to refund me until they receive the package back. I've been telling them, I refused it and they can verify through UPS i did so, what happens to the package now is their problem, not mine. I canceled the order within their 48 timeframe yet they still shipped it. SMH.
My second half of the refund was credited back to me today, as it showed up on my card statement. I got all my money back, save for the money I had to spend because I was unable to refuse shipment. Which is okay for me, because it wasn't as big a deal, despite the gamble that they'd refund my money.
I told them I had to pay with my own money to send it back and they said they'd send a refund check, but I doubt that'll go through.
Keep me updated with your progress. It's a huge shame that I didn't read up on them before going for their "deal". I hope it works out for you in the end.
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