Pre-Order: FreedomPop - Free 1gb High Speed Internet per month after purchase of Hub - $89 (No Tax & Shipping Charges)

Quote from shikado : Wanted to order but there's no info on the modem itself or their usage policy. I wonder where cNet got their info from.

CNET information seems wrong: here https://twitter.com/FreedomPop4G/...5130433537 FreedomPop stated today "it's a purchase, not a security deposit"

I wonder what (rather who) confused CNET, The Verge and ArsTechnica to say it is refundable?

The modem btw looks like a rebranded Clearwire modem that retails for $50.

EDIT i received a 2nd email with more info

While going through daily tickets to ensure customer satisfaction, I noticed your general inquiries about FreedomPop's service. I wanted to follow-up with you and let you know, just in case, that the information provided below applies to our mobile data plans and devices. Our home data plans associated with the new Freedom Hub Burst that was made available for preorder yesterday are completely different plans and will have totally new service options, separate from our mobile data plans.

For the Burst, all plans start at 1GB a month for free for life. We will have additional data plans starting at under $10, including a 10GB plan. We're still finalizing the plan prices, but the 10GB plan will come at somewhere between $13 and $20 most likely. Additional data for the pay-as-you-go plan will come to about $5 per 1GB on our home plans.

Regarding the keep-your-account-active fee for our mobile data plans, I also wanted to clarify something for you further in case we were not clear enough previously - it is only a charge of $0.99 if you use less than 5MB in a month, which amounts to downloading a few emails. The small fee keeps your account active for you and prevents deactivation of your account.

Let us know if you have any additional questions - we're glad to help. Thank you for your interest and support!

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please NOTE that i am glad to see a service like this and wish them well
i think its a step to the future and is great for many
IF THEY KNOW WHAT THEY ARE GETTING AND NOT FALLING OVER ON THE WORD FREE IN TYPICAL AMERICAN FASHION

and as a SDler i will pass on some Q&A
this should be added by anyone posting about FreedomPOP

hello can you tell me if the following statements are true
"If you're trying to avoid all charges, you'll have to be very,VERY careful. Charges are lurking everywhere. Plan on using this only for backup internet?

Thank you for your inquiry. Here are the answers for your questions:

1) If you don't use 5MB in a particular month they will inactivate you and charge you $0.99 for every month you're inactive until you either pay to reactivate or cancel altogether.
1. The $0.99 charge is a fee to keep your account active. When you use less than 5MB in a month, we are charged to keep your account open and that is what this represents. I've been specially authorized to waive the fee and issue a one-time refund of 99 cents if ever you encounter something like this for the first time, just to keep you informed. You can avoid this in the future by simply turning the device on once and downloading a few emails or something easy like that.

2) If you do cancel, it's $19.99 to reinstate your account.
2. Yes. However, there is no cancellation charge.

3) Usage alerts cost $1.99 per month
3. Yes. However, you will always have an option to disable this feature.

4) modem warranty costs $2.99 per month.
4. Yes. However, you will always have an option if you would like to add this option.

5) If you come within 100MB of your limit and you have $2.00 or less credit on your account, you'll get charged $10 on the credit card that they keep on file as a result of their automatic top-up "feature".
You're given the illusion of being able to opt out of it, but if you do, your account automatically gets put into a suspended state which goes away when you re-enable it. So that lowers your actual free usage to 400MB."
5. The reason accounts got topped up is because they exceeded the data threshold on their account before our system was able to recognize the overage and suspend the account. We are working to convey this a little more clearly in our ToS/FAQ. Due to the fact that our system does not see your data usage in real-time, we are noticing that some users are being topped-up even though they have disabled the service. In these cases, users are being charged overage fees because they have gone over their data threshold within the three hour delay. Our system cannot suspend the account in time to avoid the overage. We are asking users to be aware of their usage when they get within 200mb of their limit. We are beginning to realize that it is quite easy to go from 400mb to 800+mb in just 2-3 hours. Unfortunately we cannot issue a refund for this data because it has already been used up. Because our system is alerted that they have surpassed the 400mb threshold after they have actually used more than 500MB of data, they are charged for this additional data used at a rate $0.02 per MB as an overage. Also it doesn't make sense to charge the payment method repeatedly with multiple charges of less than a dollar, so we charge their payment method $10, credit your FreedomPop account with $10 (which acts as a safety net that rolls over from month to month), and deduct the charges associated with the overage data used from this credit. Their account is not being topped-up, you are paying for overage data used. Since they have a credit in their FreedomPop account greater than $2, their account will not be suspended and they can continue to use data.

With the top-up feature disabled your account will only be suspended if your credit balance is below $2 and your data usage surpasses the 400MB threshold but does not exceed the 500mb free data allotment long enough for data usage to be reported to our system. I also encourage you to make sure that you are the only one using the device (don't share your password), and be sure to turn it off when you are not using it (it will continue to send and receive data in order to maintain its connection). I hope I have cleared this up for you.

Thank you for the feedback. This will be noted.

Let us know if you have any additional questions - we're here to help. Thank you for your support!

Quote from EnTerr : CNET information seems wrong: here https://twitter.com/FreedomPop4G/...5130433537 FreedomPop stated today "it's a purchase, not a security deposit" I wonder what (rather who) confused CNET, The Verge and ArsTechnica to say it is refundable? The modem btw looks like a rebranded Clearwire modem that retails for $50.

http://www.freedompop.com/faq_ans...d=22114361

They probably thought this modem was the same as the other two devices.

this thread could be just as interesting to monitor as the last one. Atleast they increased the dl to 1 gb.

Quote from Akarin : if you watch any video at all or plan on downloading anything, this is not for you.

This service is NOT for everyone but it's perfect for ME. My cell service is with Page Plus $30 plan so my data is limited, this is perfect for cheap backup data. When I am at my ex's I no longer have to tether off my phone for Wi-Fi. My son can get Wi-Fi in the car for his tablet. If I road trip to a place without Verizon coverage I can still be connected. Nice to have for hotels that charge for Wi-Fi too.

Quote from mosd88 : This service is NOT for everyone but it's perfect for ME. My cell service is with Page Plus $30 plan so my data is limited, this is perfect for cheap backup data. When I am at my ex's I no longer have to tether off my phone for Wi-Fi. My son can get Wi-Fi in the car for his tablet. If I road trip to a place without Verizon coverage I can still be connected. Nice to have for hotels that charge for Wi-Fi too.

Pretty sure you are talking about the 4g wireless modem station... You mention a road trip... go and look at where there is 4g access, its very limited and usually only in major cities. Just throwing that out there before you get this hoping it can do something that it cannot.

Hm..Vonage world $10 a month + this = $20 a month for landline. Or $10 if we use it as a dedicated vonage line.

I saw this hub thing online and got in touch with Freedompop yesterday to get information on it. Might want to update thread wiki, because they told me that the hub is under home data plan which are "completely different" than the mobile data plans. Different extra data system (the service rep mentioned probably $5 per 1GB) and different service plans. Customer service said that they'll have a 10GB plan for around $15. Thought maybe I could chug it around as a mobile hotspot, but the rep said it has to be plugged in and doesn't have its own battery. Also told me that it's a purchase (with 30 day return, 90 day warranty) and not a deposit like their wifi pucks. Sounds like a good deal, anyways. I don't stream much (sometimes HBO online) so 15 bucks with a $5 overage fee might work. I just preordered to try it out. Customer support said it would only be available at $89 for "limited time".

Or you can get same modem for $50 from Clearwire and use it on $35/mo "unlimited" Clear plan (speed capped at 1.5Mbps), on the same network (FreedomPop uses Clearwire WiMAX infrastructure)

The $90 includes some padded profit for FreedomPop, plus it ties you to them (i strongly suspect modems are locked to accounts by S/N).

Does anyone know whether this router has CAT5 (hard wire) connection or wi-fi only? I wonder if I can use this with Ooma and dedicate this 1GB for voice call and b/u internet.

Quote from shikado : Does anyone know whether this router has CAT5 (hard wire) connection or wi-fi only? I wonder if I can use this with Ooma and dedicate this 1GB for voice call and b/u internet.

They don't have that information on their site - i bare found this:
http://www.freedompop.com/faq_cat...ub%20Burst

but from the look of the modem it's a rebranded Clearwire modems, so should have 1 or 2 UTP connectors.