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| 01-21-2013, 07:15 AM | |
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Cool i called again around 4:07 pm central time, first rep. Said "Hello I received a prepaid rebate card, it said in the instructions to call the number on a back to issue a paper check". Eddie (the rep) pause for a second and said you want a refund. I said yes paper check please. He got the first card, and then he asked again if i wanted to a refund, said yes I have 2 card, if it is convenient to refund one at a time or both of them. So he took the second card number, and placed me on hold about 2 times to verify address and process the refund. About 12 minutes waiting, will update after the call.
Update: 16 minutes, got the case ID, he was actually very polite. 20 business days, yay! Last edited by goodthings; 01-21-2013 at 02:22 PM.. Reason: update |
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and will try this with a few TD rebates!
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