HTC EVO™ V 4G for Virgin Mobile 149.99 Free Shipping

Quote from etphonehome : Try calling again and speaking with a different CS rep. If that doesn't work, try to get a supervisor. Good Luck!

Hey so I have decided to return the package asking for refund. And may be will order again.

So can anyone suggest the best way of returning? I mean which company? the most affordable and reliable way out?

TIA

After constant SMS texting errors and failures and hours wasted with their terrible tech support I returned the phone for a refund. I can deal with a lot but not an unreliable phone. Other than that the phone was flawless.

Best Buy priced matched and used the 15 dollar gift card for trading in 3 small electronic devices (old Motorola and Sony Ericsson phones).

Got the price down to 145 after taxes. Eh, not bad since there was nothing else I was going to use the gift card for at BB.

Does anyone know who covers the warranty for the phone? Would I contact HTC or Virgin Mobile? Best Buy said they wouldn't touch it if I didn't buy there warranty.

Quote from smslick : Best Buy priced matched and used the 15 dollar gift card for trading in 3 small electronic devices (old Motorola and Sony Ericsson phones). Got the price down to 145 after taxes. Eh, not bad since there was nothing else I was going to use the gift card for at BB. Does anyone know who covers the warranty for the phone? Would I contact HTC or Virgin Mobile? Best Buy said they wouldn't touch it if I didn't buy there warranty.

You should have bought $25 Amazon Kindle GC at Best Buy with $15 GC you got from trade-in (by adding $10 own money)... You know, you can use Kindle GC for anything Amazon sells.

Quote from smslick : Best Buy priced matched and used the 15 dollar gift card for trading in 3 small electronic devices (old Motorola and Sony Ericsson phones). Got the price down to 145 after taxes. Eh, not bad since there was nothing else I was going to use the gift card for at BB. Does anyone know who covers the warranty for the phone? Would I contact HTC or Virgin Mobile? Best Buy said they wouldn't touch it if I didn't buy there warranty.

The warranty is covered by manufacture, i.e. HTC, though VirginMobiles can help troubleshooting and getting in contact with HTC for replacement or technical support. BestBuy won't cover anything of course, unless you get an insurance from them.

ALSO, Can you confirm your phone display? Is it normal? I mean does white look exact white? Mine is yellowish. Just confirming if the BestBuy is also selling from the lot.

I might consider this phone as an upgrade if Virgin Mobile's network wasn't so god awefully slow. It is atrocious! I have an Optimus Slider and the speed on the 3g network is horrible, horrible, horrible. I really hope Sprint gets their act together and upgrades their backhaul to the towers like I've heard they are doing for LTE deployement. That's supposedly supposed to increase regular 3g speeds as well. They should start letting the MVNO's access to the LTE network at some point too! I have friends in the area getting 15-25Mbps speeds! Would be very nice!!!

Quote from EternalX : I might consider this phone as an upgrade if Virgin Mobile's network wasn't so god awefully slow. It is atrocious! I have an Optimus Slider and the speed on the 3g network is horrible, horrible, horrible. I really hope Sprint gets their act together and upgrades their backhaul to the towers like I've heard they are doing for LTE deployement. That's supposedly supposed to increase regular 3g speeds as well. They should start letting the MVNO's access to the LTE network at some point too! I have friends in the area getting 15-25Mbps speeds! Would be very nice!!!

On a cell phone you don't need 20+mbps unless you're tethering all the time. All the mobile-optimized sites are already small.

Once Sprint rolls out LTE that will free up a lot of bandwidth for 3G. BTW, my Evo V gets "4G" WiMax but that's still only around 3-4mbps and really drains the battery.

Thinking of returning this to VM.. phone is too big for my hands to be used one-handed. I always end up hitting something with the bottom of my thumb or holding in the camera button by accident making the camera app pop up. The screen leaves far too many smears and fingerprints compared to my Optimus and HTC One. I also don't like how easily the back comes off, and the clips at the top don't completely hold the back on for me, you can put pressure on it and hear soft clicks but they never catch. Just doesn't seem worth the $100 more I would pay for it over the HTC One V.

Quote from nexus14 : I did a return to Virgin Mobile. You have to pay return shipping. They provide a RMA number for you to write on the box but no return shipping label. You need to go through your own means of shipping. Fortunately, I paid via Paypal who took care of return shipping costs for me. I think if it's THEIR fault (faulty device like yours), Virgin Mobile will pay for return shipping. Call and ask!

Hey nexus, how exactly did you get PayPal to pay for return shipping? Is there a link I can follow or do I need to just contact them with reference to the transaction, then explain that I'm sending the phone back for an RMA? Thanks.

nevermind I found the request link,..of course the information wasn't on paypal.com AT ALL, but paypal-pricematch.com, bunch of stupids...

Quote from BrokenVisage : Hey nexus, how exactly did you get PayPal to pay for return shipping? Is there a link I can follow or do I need to just contact them with reference to the transaction, then explain that I'm sending the phone back for an RMA? Thanks. nevermind I found the request link,..of course the information wasn't on paypal.com AT ALL, but paypal-pricematch.com, bunch of stupids...

how was the screen? yellow or white or bluish?

not bad, thx.

Quote from firstdavis : how was the screen? yellow or white or bluish?

I didn't notice a tint really, just that it left fingerprints easily and had washed out colors compared to my One V.

The One V has a wonderful screen compared to the Evo V. If only there was a One V with a 4.3" screen I'd be all over it!

Quote from BrokenVisage : I didn't notice a tint really, just that it left fingerprints easily and had washed out colors compared to my One V.

mine has a significant tint, while using the app "screen adjuster" I have to increase the blue to around 20 to get to see white !