Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Buy.com Marketplace Guarantee Claim which, covers the first $750 of every purchase.
Buyers are eligible to submit a Guarantee claim if:
1 - Buyer never received the item purchased.
2 - Buyer received a different item than the one purchased.
3 - The item received was materially different than what was listed.
If a buyer and a seller are unable to amicably resolve a dispute with an order, we recommend that the buyer file a Marketplace Guarantee Claim. Please note that the Marketplace Guarantee form is only available in your My Account 30 days after your purchase date up to 60 days after the purchase date.
Buyers can submit claims from their My Account area. Once a claim has been submitted, the buyer will receive a confirmation email and the claim will be researched. Guarantee refunds will be issued to the buyer’s credit card used for the original purchase.
In for one. Got an offer for purchase protection from google, not sure if that will help if theres a cancellation but figured I'd mention it.
Same. Why not? Google already knows everything about me, why not let them know what I buy. I already got the Google confirmation, still haven't gotten the buy.com one. The Google confirmation says it's a tablet. Google has my back.
Going for it. Bit worried about how it'll perform though.
are you serious? for less than $50, you gonna complaint about a tablet with a 9.7" capactive touchscreen? haha, you shouldn't order these things. Of course, this for something that will probably not be shipped...in for a cancellation regardless
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