Well, the long story: I loaded the coupon, went and purchased something for $13, and provided my SYWR phone number. I watched my account for 10 days, and didn't receive any SYWR credit. The item was not a clearance, or special buy, or anything special. When I contacted customer service, she told me I needed to have the associate scan the coupon. I asked her repeatedly about this, because it didn't make any sense given I had already loaded to my account. She wasn't absolutely positive, but confident that's how it needed to be handled.
This is exactly what happened to me - I still don't have credit. I'm guessing that maybe you have to have them scan the coupon when checking out. It doesn't say you have to do this - I think their system is screwed up.
Yes I did...
so I have that big long number...
but typing it in doesn't make it more valid...
I guess I canl call in... I've picked a $13 item I want..
was just hoping somebody else knew better how to handle this,
Why would you have to type it in?
If you printed it out you might have missed the terms.
in store only
Earn $10 in Points on
a $10 or more
Valid until 1/8/13
Not valid on Every Day Great Price, Special Purchases, Introductory Offers, Insane Deals,
clearance, closeouts, gift cards, catalog orders, protection agreements, and items not sold by Sears. One coupon per purchase. Redemption limited to one time use. Void if transferred, copied, obtained via unapproved means or prohibited. Cash value 1/20 cent. Coupon savings may be deducted from refund. Cannot be used w ith other discounts.
In Store at Sears or Kmart
Coupon expires 01/08/13
I just had a 30-minute chat
where the agent parroted everything I said back to me
and after two pages of chat Dana told me to just call SYW
after I buy and they will be very happy to give me the 10,000...
I tried pretty hard to get her to just give me 10,000 here and now,
and the coupon is still showing but is "not available".
I've worked this too hard to give up now..
Last edited by MrHalliday; 12-27-2012 at 01:02 PM..
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