Long story short, bad service --> ignorant CS rep --> 11 year Sprint customer switches to Verizon. In the process:
1) Chat rep told me I could port over and reactivate my line with a new number to avoid the ETF
2) When I attempted to do so, I was denied, and account services conveniently did not have that half of the chat transcript in which she told me that... I however saved it in word (they want a screenshot for proof).
3) I plan on selling the phone and paying the ETF, for now. If I file a chargeback, with the saved conversation, I am sure I would win once I submit it to AMEX.
My question is, if Sprint loses the chargeback, will they/can they send me to collections? If so, I won't bother. If not, I will give it a shot. I wish I were a computer forensics expert so I could pull it up in my history.
Slickdeals is able to share the best deals because of the contributions of users like you! If you found a great deal,
please share it with others by posting in our forums.
Welcome to Slickdeals!
Save money here by finding the lowest and cheapest price, best deals and bargains, and hot coupons. We're all about
community driven bargain hunting with thousands of free discounts, promo codes, reviews and price comparisons.
Don't worry, we'll help you find your way. If you haven't already, check out this
that explains the features of our site.