Since when? I guess I don't send much stuff back but I've never been charged, I just say I wasn't satisfied with my product and they take it back and pay for shipping. Unless they changed something.
always been. if its not amazons fault then u will pay shipping back. of course when u say u werent satisfied with the product thats amazons fault but u cant play that game all the time. they will eventually ban ur name anf address for life. search slickdeals and google to see. amazon is not that flexible as u think it is.
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