I bought a 2TB Harddrive from Fry's last week for myself and a 1TB one from Walmart for my GF last week.
Both have been opened and used and require an external adapter to work. They individually cost $100+.
Today I see my friends and family have gifted us some 500GB portable HDDs that do not require an external adapter to work.
I am thinking of returning the 2TB Harddrive from Fry's and 1TB one from Walmart, but am unsure how this will go at the store.
While both stores state to have no issue with accepting returns for such items, I have heard from multiple sources that they (store managers) sometimes override the policy for $100+ purchases, specially external Harddrives, specially when nothing is wrong with them (they are not defective etc)?
Does anyone have experiences with returning external Harddrives to Fry's and Walmart without issue?
Ethics aside I would honestly keep what you have. The larger drives that require power adapters are usually faster (7200rpm drives vs 5400rpm) and more compatible with systems (especially laptops) on drives the get power over the bus. This is because not all laptops or systems provide enough voltage over USB to power the drive.
Both stores return policies can be found online and read through. You can always call corporate or come back later if a manager doesn't follow corporate policy.
Having used those portable HDDs, it's now agonizing to plug in adapters and lug them around. Neither of us really use the space either - I just bought the big ones thinking it would last a longer time but it's too much space.
I would rather not drive all the way just to get shot down and all the aggravation that goes with it.
Ethics aside I would honestly keep what you have. The larger drives that require power adapters are usually faster (7200rpm drives vs 5400rpm) and more compatible with systems (especially laptops) on drives the get power over the bus. This is because not all laptops or systems provide enough voltage over USB to power the drive
not to mention, sometimes when your laptop shorts out the hard drive, you lose ALL your data... i had that happen to me a couple of times... ones with power adapters are better for storage while the non-adapter ones are great for transferring data.
I don't know about Frys, but I take back stuff to Wal-Mart all the time. No one has ever mentioned a restocking fee to me. That's why I bought my TV there. I could easily take it back should there be a problem. One time I bought a WiFi card that didn't work, but I had thrown the box. They gave me store credit, which I used to purchase other stuff that I later returned because I had a receipt.
I've never returned a hard drive to Wal-mart, but I've returned 3-4 to Fry's and never had a problem. Just make sure all the packaging materials, accessories, and documentation are there.
That's reassuring but I also called their CS @1-408-350-1484 and they said I will only be eligible for store credit if I opened the box (which was shrinkwrapped).
Perhaps the in-store policy is different?
When and where do you usually buy your drives?
Don't you mean 1-800-457-7777 ?
All my Fry's hard disks were bought at their store in Phoenix. I don't know why Fry's policy would give only store credit when the customer opens the box because almost every time a customer returns something without opening it, Fry's opens it (without necessarily inspecting it very well).
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