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Kohls Discounts, Deals and Coupon Codes

Beware The Kohl's Cash Scam - Thumbs Down Against Kohls Cash!

funkmasterta 638 January 3, 2013 at 12:22 PM in Education More Kohls Deals
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Kohl's Cash seems like a nice way to get some return on your shopping but beware of its pitfalls.

For example (I'm excluding taxes to keep this simple):
  • Say you buy Product A for $50 and earn $10 in Kohl's Cash.
  • Then, you buy Product B for $50 and use the $10 Kohl's cash to help pay for it, so you end up paying $40.
  • Now, if you return Product A, Kohls will only refund you $40, since you spent the $10 Kohl's Cash.
  • Then, if you decide to return Product B, Kohls will only refund $40 since that is the amount that you paid out of pocket and give you $10 in Kohl's credit.

In the end, you paid:
  • $50 cash for Product A but upon returning the item, only received $40 back.
  • $40 cash for Product B but upon returning the item, only received $40 back + $10 store credit.
  • Kohls cash permanently converts your money into their store credit at a rate of 20 cents on the dollar or 20%!!

Quote :
For the mathematically challenged:

Money out of pocket spent...........$50 + $40 = $90
Money received after returns.. - ($40 + $40) = - ($80)
=====================================
Difference: $10 of your cash which is permanently converted into Kohl's Cash!

If you returned everything you bought from Kohl's BACK TO Kohl's, then likewise, you should have the right to get ALL of YOUR money back, BUT Kohl's only returns $80 back to you! (in our example)


This is a VERY SNEAKY way of locking in your money into their store. I'm surprised that this is even legal.

Kohls cash certainly helps sometimes, but beware when returning items. It's not the huge cash back savings that it appears to be. Kudos to the Kohls marketing people who made this up, very sneaky!!!

141 Comments

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#2
I can second this. Their new policies on Kohls cash are a joke.

Quote from funkmasterta View Post :
Kohl's Cash seems like a nice way to get some return on your shopping but beware of its pitfalls.

For example (I'm excluding taxes to keep this simple):
  • Say you buy Product A for $50 and earn $10 in Kohl's Cash.
  • Then, you buy Product B for $50 and use the $10 Kohl's cash to help pay for it, so you end up paying $40.
  • Now, if you return Product A, Kohls will only refund you $40, since you spent the $10 Kohl's Cash.
  • Then, if you decide to return Product B, Kohls will only refund $40 since that is the amount that you paid out of pocket and give you $10 in Kohl's credit.

In the end, you paid:
  • $50 cash for Product A but upon returning the item, only received $40 back.
  • $40 cash for Product B but upon returning the item, only received $40 back + $10 store credit.
  • Kohls cash permanently converts your money into their store credit at a rate of 20 cents on the dollar or 20%!!

This is a VERY SNEAKY way of locking in your money into their store. I'm surprised that this is even legal.

Kohls cash certainly helps sometimes, but beware when returning items. It's not the huge cash back savings that it appears to be. Kudos to the Kohls marketing people who made this up, very sneaky!!!
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#3
I FREAKING HATE KOHLS NOW due to this....


only time to buy anything now is IF I REALLY REALLY WANT it.. which will keep my spending low, not in the hundreds as before. I guess management didn't think of that repercussion of this policy change... (given others will follow my trend....)
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#4
Yeah, just had this happen with some BF stuff. Sucked and made me think twice about how much I usually pick up there.
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#5
This is no different than most other store policies. If you buy something with a spend $50 get $10 and return the item chances are you're not going to get $50 back; do you see why?

As for scenario b that is even more standard. You spent $40 cash and $10 credit and get $40 cash and $10 credit when you return it. Where is the discrepancy?

I fail to see what's so complaint worthy.
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#6
There isn't any scam at all but only ppl who can't do proper math.

If you return the original product priced X and already spent the amount Y of the Kohls cash you got it's simple logic that you only get back X-Y - otherwise they are out of business the next month.
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#7
Quote from NeverCall View Post :

I fail to see what's so complaint worthy.

You are correct. It used to be quite an exploitable loophole some used..that has now dried up (hence the complains).

Guess if someone is so "concerned" about not getting return credits...use the Kohls cash on items you have a high probability of not returning. Isn't hard.
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#8
Hasn't best buy and walmart been doing the same thing for years? you buy an item with a gift card bonus, and return the item but already used the gift card, they take off the gift card value from the item...isn't this kohls thing pretty much the same thing?
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L5 Space Station Citizen
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Original Poster
#9
I updated the OP for the mathematically challenged idiots.
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L5 Space Station Citizen
638 Reputation
Original Poster
#10
Quote from sdman33 View Post :
Think if you spent a little more time making sure you purchased what you want (without having to do so many returns) and less time trying to be clever....you wouldn't have these issues.
You're returning TWO items, so please explain to me how that is "so many returns"? Or, is any number above ONE too big for you to comprehend?
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#11
I really don't like their policy because it is overly complicated, especially if you buy gifts or order online. Half the time I don't even get my order before the Kohl's Cash expires so I have no idea what I will want to return. I have just given up using it at all.
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#12
Quote from funkmasterta View Post :
You're returning TWO items, so please explain to me how that is "so many returns"?

True...I am not a small child with ADHD so unlike your mentality....I'm able to make up my mind..and stick with most choices I make.

In your case, I would first suggest Ritalin..and then what I recommended in a prior post about buying items you won't, more than likely, return with Kohls cash (i.e. candles, perfume, etc).
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#13
Quote from funkmasterta View Post :
Poor grammar, again? LMAO Seriously, did you graduate high school?
No, in my country we have real degrees and not stopping at kindergarden level. LMAO
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L5 Space Station Citizen
638 Reputation
Original Poster
#14
Quote from sdman33 View Post :
True...I am not a small child with ADHD so unlike your mentality....I'm able to make up my mind..and stick with most choices I make.

In your case, I would first suggest Ritalin..and then what I recommended in a prior post about buying items you won't, more than likely, return with Kohls cash (i.e. candles, perfume, etc).
Hey genius, you just answered my question with "true."

That's like answering "true" to the driver's ed teacher who asks, "So, here we are at the traffic light, how do we make a proper left-hand turn?"

"True."

shake head

Seriously though, how is returning TWO items deemed, "so many returns"?

If this is too complex for your understanding, feel free to move along. Nothing to see here, boy.
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#15
Guys here is an example of the issue with the new Kohls cash policy. I bought an item that was regularly 120.00 on sale for 69. I then used a 20% off coupon making it around 56.00 or so. I also received 10.00 in Kohls cash and spent it later. I later returned the item unopened and Kohls was only going to credit me 46.00 even though I was literally buying over 300.00 in other items when I made the return. They were still going to take the Kohls cash away even though I am now spending almost 250.00 more than I was originally. The only way that I could keep my Kohls cash was to buy another SINGLE ITEM that was REGULARLY PRICED at least 120.00. It did not matter if I spent 1000.00 on small items. They were still going to take away the Kohls cash. Imagine returning a large ticket item like a Dyson vacuum. You would lose all the Kohls cash unless you bought another SINGLE ITEM of the same value.
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