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Kohls Discounts, Deals and Coupon Codes

Beware The Kohl's Cash Scam - Thumbs Down Against Kohls Cash!

funkmasterta 638 January 3, 2013 at 12:22 PM in Education More Kohls Deals
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Kohl's Cash seems like a nice way to get some return on your shopping but beware of its pitfalls.

For example (I'm excluding taxes to keep this simple):
  • Say you buy Product A for $50 and earn $10 in Kohl's Cash.
  • Then, you buy Product B for $50 and use the $10 Kohl's cash to help pay for it, so you end up paying $40.
  • Now, if you return Product A, Kohls will only refund you $40, since you spent the $10 Kohl's Cash.
  • Then, if you decide to return Product B, Kohls will only refund $40 since that is the amount that you paid out of pocket and give you $10 in Kohl's credit.

In the end, you paid:
  • $50 cash for Product A but upon returning the item, only received $40 back.
  • $40 cash for Product B but upon returning the item, only received $40 back + $10 store credit.
  • Kohls cash permanently converts your money into their store credit at a rate of 20 cents on the dollar or 20%!!

Quote :
For the mathematically challenged:

Money out of pocket spent...........$50 + $40 = $90
Money received after returns.. - ($40 + $40) = - ($80)
=====================================
Difference: $10 of your cash which is permanently converted into Kohl's Cash!

If you returned everything you bought from Kohl's BACK TO Kohl's, then likewise, you should have the right to get ALL of YOUR money back, BUT Kohl's only returns $80 back to you! (in our example)


This is a VERY SNEAKY way of locking in your money into their store. I'm surprised that this is even legal.

Kohls cash certainly helps sometimes, but beware when returning items. It's not the huge cash back savings that it appears to be. Kudos to the Kohls marketing people who made this up, very sneaky!!!

141 Comments

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#16
Mod Alerted. Clean up on Thread 5771116
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#17
Quote from funkmasterta View Post :

Seriously though, how is returning TWO items deemed, "so many returns"?
Yes, and again "true."

I'll try to keep it simple for you. If this is a one time issue, use your Kohls cash on items you don't plan on returning.
If you continuously have to do multiple returns for multiple different orders, you have an issue. You may either try taking your meds beforehand or shopping at a different store until those meds kick in.

I'm glad I could "truly" help you.
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that's nice, vec
11,049 Reputation
Pro Global Mod
#18
the two that were bickering. please put each other on ignore.
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#19
It isn't a scam. People misuse this Kohl's cash offer by returning $50 item and keep the $10 kohl's cash. That is an actual Scam :-) not that of Kohl's.
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#20
Even worst part of the Kohls Cash is, they apply kohls cash to the order before discount.

Means you pay full price for the part of the order which you used kohls cash. Everyone knows kohls has overpriced product without discount.
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#21
Quote from goodguys21 View Post :
Even worst part of the Kohls Cash is, they apply kohls cash to the order before discount.

Means you pay full price for the part of the order which you used kohls cash. Everyone knows kohls has overpriced product without discount.
I hate kohls cash for this reason. Since discounts are applied after kohls cash, a 10$ kohls cash actually meant 7$
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#22
Quote from vrkanti View Post :
I hate kohls cash for this reason. Since discounts are applied after kohls cash, a 10$ kohls cash actually meant 7$
Yes, that's my grudge with Kohl's cash as well. Say, I place $100 worth of stuff in my cart and use a 30% coupon. I owe $70. But if I use $10 Kohl's cash, I owe $63 additionally. As you pointed out, that makes my $10 Kohls cash actually worth only $7!!!!
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#23
I think a lot of people are confused on OP's math. I've been trying to call Kohl's CS but all their reps are clueless people.

I'm really pissed off at Kohl's because I returned $75 dollars worth jeans that didn't fit me (I received $30 in KC because my order was $200 total). Ideally, they should refund me $75 + tax but they refunded me $75 - $20 KC = $55 and then the tax. I have no problem return the KC to them but they should refund me the tax on the $75 merchandise. They ripped me off and non of the CS reps understood.

Who ever made their computer system to refund this way is an idiot. Should be fired immediately.
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#24
Quote from vrkanti View Post :
I hate kohls cash for this reason. Since discounts are applied after kohls cash, a 10$ kohls cash actually meant 7$
I agree - it is ridiculous now. I hate that they apply the discounts after kohls cash now. I shop there less now just for that reason.

My husband tried to return some pants he bought with kohls cash the other night - the girl wasn't even going to give him store credit - she was just going to take the pants back abd give him nothing! I had to call her manager ! Sometimes I wonder where they find these people!
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#25
Don't get your math. You bought originally jeans for $75 and paid $20 with KC = $55 out of pocket or for $95 - 20 KC = $75 out of pocket?

Quote from MoveOutdaWay View Post :
I think a lot of people are confused on OP's math. I've been trying to call Kohl's CS but all their reps are clueless people.

I'm really pissed off at Kohl's because I returned $75 dollars worth jeans that didn't fit me (I received $30 in KC because my order was $200 total). Ideally, they should refund me $75 + tax but they refunded me $75 - $20 KC = $55 and then the tax. I have no problem return the KC to them but they should refund me the tax on the $75 merchandise. They ripped me off and non of the CS reps understood.

Who ever made their computer system to refund this way is an idiot. Should be fired immediately.
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#26
In for 2
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#27
Quote from Buckyball60 View Post :
Don't get your math. You bought originally jeans for $75 and paid $20 with KC = $55 out of pocket or for $95 - 20 KC = $75 out of pocket?

I bought $160 (order A) and returned $75 worth of jeans (I paid $75 in taxes for those jeans).

I go to the register to make my return $75 worth of jeans. They said they have to deduct $20 from the return because I used my KC on order B. Okay, that's fine. No problem.

Here's what they did:

$75 - $20 KC = $55 + 8.75% tax (that would come out to $4.81) = $59.81

The above is incorrect because I paid taxes on $75 worth of merchandise. Follow?

Ideally, I'm suppose to get $61.56 instead. Here's the math $75 + 8.75% tax (that would come out to $6.56) = $81.56 AND THEN - $20 KC = $61.56

I lost out and paid an extra $1.75. Some of you might say it's not a big deal but this is the same as paying tax for buying a GC.
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#28
I think some people have a problem understanding that if you return an item you EARNED the crappy Kohl's cash on they will dock your return that amount. This is especially a pain if you are buying someone a gift that was an item that you EARNED crappy Kohl's cash on and they have to return it for whatever reason. What a surprise to have their refund docked because Kohl's cash is attached to it.

It should be that they dock the item you BOUGHT with the Kohl's cash.

Why are people defending Kohl's over this rip off practice? Kohl's cash needs to die. I don't even use it anymore. Deals aren't as sweet at Kohl's now either.

I did a lot of shopping at JCPenney for the holidays. Their button code program rocked.
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#29
Quote from MoveOutdaWay View Post :
I bought $200 (order A) and returned $75 worth of jeans (I paid $75 in taxes for those jeans).

I go to the register to make my return $75 worth of jeans. They said they have to deduct $20 from the return because I used my KC on order B. Okay, that's fine. No problem.

Here's what they did:

$75 - $20 KC = $55 + 8.75% tax (that would come out to $4.81) = $59.81

The above is incorrect because I paid taxes on $75 worth of merchandise. Follow?

Ideally, I'm suppose to get $61.56 instead. Here's the math $75 + 8.75% tax (that would come out to $6.56) = $81.56 AND THEN - $20 KC = $61.56

I lost out and paid an extra $1.75. Some of you might say it's not a big deal but this is the same as paying tax for buying a GC.
I'd suggest taking this matter either to your State Attorney General for legal action or the Better Business Bureau as a consumer complaint. Kohl's is clearly getting away with charging excessive tax on the deal.
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#30
Thanks for the heads up! Repped!

Don't think I have ever repped on a post with so many thumbs down lol! Big Grin
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