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*EXISTING CUSTOMERS* Comcast XFINITY Performance Internet $19.99/month for 6 months then $34.99/mo for month 7-12

sillycats 125 January 3, 2013 at 05:08 PM in Your Mileage May Vary (YMMV) (4)
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Did a search and couldn't find related info.

http://www.comcast.com/Corporate/...9tv39.html

Look for the 3rd item for performance internet on the page above. This is for existing customers, NOT new customers.

You need to pay a one-time "installation kit" shipping fee of $10 by ordering online (not sure if you can get it waived by calling CS) but I was able to place the order. I am paying $49/mo for internet and paying $10 to save $30/mo is a good deal.

The T&C specifies if you don't cancel, Month 7-12 will be $34.99 and then regular pricing follows.

This deal is only available to customers with TV services.

I am living in metro-philly area. Perhaps YMMV.

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37 Comments

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#3
Assuming this is only for people that already have ONLY TV through Comcast and not those that already have HSI, correct?
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#4
nice good for ppl who have TV. i only have internet but am paying 35$/month for it, any idea if there are packages to lower it for just ppl who have internet thru them?
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#5
Seattle no?
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#6
Hrm, any luck with anyone who has TV + Internet?
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#7
what if we sign up for tv and then cancel it?
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#8
I only have the internet and this is what they told me "Chris: I understand you are interested in our $19.99 Performance internet promotion however it is for current customers who have cable or voice service and will be adding internet service for the first time. You can have our packages at their regular pricing instead for current customers."
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#9
Yup, this is what I see:

Choose a High-Speed Internet Only Offer
You must cancel your existing services to choose one of the offers below.
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#10
Quote from jmuralinux View Post :
I only have the internet and this is what they told me "Chris: I understand you are interested in our $19.99 Performance internet promotion however it is for current customers who have cable or voice service and will be adding internet service for the first time. You can have our packages at their regular pricing instead for current customers."
I was able to place the order online without any prompt saying I am ineligible for the deal. (I have both TV and internet). I am not sure what's the next step though and will update this post.
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#11
from the link provided in op, listed items i see, indicate for "New Customers" and none provide 19.99/34.99 option, lowest is 39.99 and that's for Digital Preferred TV only
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#12
Quote from sillycats View Post :
I was able to place the order online without any prompt saying I am ineligible for the deal. (I have both TV and internet). I am not sure what's the next step though and will update this post.
I am still chatting with them in the final step and keep u ppl posted.. I think we can order it and cancel the existing connection. Let us see..
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#13
I've spent several hours over the past week trying to work a deal with Comcast in NJ so let me share my experience. I currently have Cable and Internet - and there was no possible way I could get them to allow me to change into the $19.99/month Performance Internet plan. I called several times and spoke to several online representatives, tried to just order online, etc - it never worked. Maybe someone else will have better luck than me.

Eventually I got the "retention" department on the line and he was only willing to lower my monthly rate $10. I can look up what it is if it's helpful to anyone...
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#14
It seems that Comcast is not giving out promotions to the existing Internet customers. Spent time on the phone and via chat with multiple reps - no luck.
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#15
No luck here also! I currently have cable and internet and tried to get this. I was previously paying $19.99 for internet and then the promo period ended a month ago and now pay $35 for the next 6 months. It would be nice if they could just roll the same price over.
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