It's been 15 mailing days since that message. Should I have received the rebate by now? Really sick and tired of 4MyRebate's BS.
25th holiday, 1st holiday. Just wait.
You'll get crazy newbies who call 3x a day for 2 weeks straight, and post argumentative paranoia demanding the rebate is guaranteed, in writing, by certified mail, on their doorsteps, by tomorrow evening. Then all the other newbie sheep freak out, and THEY call 3x a day, for 2 weeks straight, and the paranoia explodes. And suddenly everyone's carting their paper back to the retailer demanding a refund.
All those who CALLED to confirm.... Your dad should have silently slept that night.
Damn it, I got screwed again. Gotta call them and be on hold for 30 minutes and get picked up by a rude representative again. I hate 4MyRebate with a passion...
Sometimes the ship date is incorrect. It can take up to 3 weeks occasionally to receive the card, after the ship date. If you still haven't received the card within a few weeks, try calling American Express at 1-800-297-7327 and give them the Proxy # (Confirm. #:100000000000000000XXXXXXX) from the rebate tracking page. They will look up the Card, ask you to confirm your name and shipping info, and then send you a replacement card.
It's not 4MyRebate's fault that American Express sucks at delivering the prepaid cards. They just place the orders with the customer's name and shipping info.
I swear, AMEX has the most brain dead customer service reps for the Prepaid (Rewards) Division that anyone can imagine. When I call in to request a refund check, I spend at least an hour and a half per request, and am put on hold several times.
How hard is it to look up the balances of the prepaid cards, de-activate them (push a button), and add them together? That part takes like 30 or 40 minutes, depending on how many card #s I give them. Then, they put me on hold again while they fill out the form with my name, address, contact phone #, and the card numbers and the total refund amount.
If I'm not disconnected at some point during the long hold times, I'll receive a Claim ID #. Sometimes the reps don't even know hot to properly put in the request, and I'll wait the 20 business days and never receive a check. When I call in and ask where my check is, they act like have no record of the claim or it wasn't filled out properly.
That's happened to me 2 times now. I'm kinda irritated with AMEX because I know they want to make it hard on the consumer to request a refund since they get paid a % from the merchant just for running the card. Pretty bogus!
They call it "shipped" when the check is scheduled to be printed. Very often, it will not leave their facility for another 2-4 weeks. 4myrebate usually has a 6-8 weeks turn around time (from mailing form to receiving rebate). If you mailed it in around the end of November, you should expect it mid-late Jan.
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