Forum Thread

LG smart tv and external hdd larger than 2TB

nachonut 432 188 January 10, 2013 at 08:12 AM
Been trying to find a way around this for a while now, so i'm going to try reaching out on here since I keep getting the run around....

I have a 3TB external HDD that I had to partition into 2Tb/1TB in order to get it to work on my LG LM7600. Seems that almost all of the LG tv's can only see up to 2TB. However the other 1TB is not picked up by the TV.

Does anybody have any experience in this area and know a workaround to utilize all 3TB's on the unit?

Thanks

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#2
Quote from nachonut View Post :
Been trying to find a way around this for a while now, so i'm going to try reaching out on here since I keep getting the run around....

I have a 3TB external HDD that I had to aprtition into 2Tb/1TB in order to get it to work on my LG LM7600. Seems that almost all of the LG tv's can only see up to 2TB. However the other 1TB is not picked up by the TV.

Does anybody have any experience in this area and know a workaround to utilize all 3TB's on the unit?

Thanks
Have you checked to see if there is a firmware update that may rid of this limitation? I'm not sure what size of the LM7600 you have, but you may want to consider that first.
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#3
For the 1tb drive, is this one that receives power over the bus or is plugged into the outlet for power? My thinking is if it's a USB powered drive it might not be receiving enough power.
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Quote from LiquidRetro View Post :
For the 1tb drive, is this one that receives power over the bus or is plugged into the outlet for power? My thinking is if it's a USB powered drive it might not be receiving enough power.
Its a 3tb drive he has set formatted to 2 partitions.

OP have you plugged any other drive formatted to 2 partitions in? Does it see it? I wonder if it will only mount the first partition it sees.
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Quote from mrbobhcrhs View Post :
Its a 3tb drive he has set formatted to 2 partitions.

OP have you plugged any other drive formatted to 2 partitions in? Does it see it? I wonder if it will only mount the first partition it sees.
I think it's only mounting the first partition it see's. I don't have any other drives to test this theory out with, so I can't really check that. I could however with with the remaining partition on the drive and see what happens....

Quote from menace33 View Post :
Have you checked to see if there is a firmware update that may rid of this limitation? I'm not sure what size of the LM7600 you have, but you may want to consider that first.
There was a recent firmware update, but that relates to the ACR on some new smart tv's out there and some other things. I even tried a chat with LG and had to laugh.
"Sir, the size limitation on external hard drives is 1TB". smh.... Typical. After I told him that i'm able to use 2TB he replies with, oh well that was the information that was given to me by our tech department.

Either way. The 3TB has it's own power supply, so power isn't an issue. It seems to be a typical thing among smart tv's with the limitation.

Edit: 47" btw so 47lm7600
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Quote from nachonut View Post :
I think it's only mounting the first partition it see's. I don't have any other drives to test this theory out with, so I can't really check that. I could however with with the remaining partition on the drive and see what happens....


There was a recent firmware update, but that relates to the ACR on some new smart tv's out there and some other things. I even tried a chat with LG and had to laugh.
"Sir, the size limitation on external hard drives is 1TB". smh.... Typical. After I told him that i'm able to use 2TB he replies with, oh well that was the information that was given to me by our tech department.

Either way. The 3TB has it's own power supply, so power isn't an issue. It seems to be a typical thing among smart tv's with the limitation.

Edit: 47" btw so 47lm7600
Just to check, what firmware version are you using? It's weird in that they don't have any indications on their website [lg.com] what their firmware helps improve/patch/fix. Whether it works or not, it "might" be worth a try.
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#7
Quote from menace33 View Post :
Just to check, what firmware version are you using? It's weird in that they don't have any indications on their website [lg.com] what their firmware helps improve/patch/fix. Whether it works or not, it "might" be worth a try.
I gotta check when I get home today. I know I had an update within the last week or so. So i'm guessing it's the same one listed on their web page which would be the 4.31.30. But yeah, i've spent a bit of time trying to hunt down the change log...

I'm wondering if anybody has gotten a larger than 2TB drive working on any smart tv in general though...
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Quote from nachonut View Post :
I gotta check when I get home today. I know I had an update within the last week or so. So i'm guessing it's the same one listed on their web page which would be the 4.31.30. But yeah, i've spent a bit of time trying to hunt down the change log...

I'm wondering if anybody has gotten a larger than 2TB drive working on any smart tv in general though...
I would advise to be careful. I just bought an LG yesterday, 55LS4600, and I go into the Customer Support menu and to Software Update and it does not find an update online. However, there is an update on their website and I did a manual firmware update last night. Just something to keep in mind.
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Quote from menace33 View Post :
I would advise to be careful. I just bought an LG yesterday, 55LS4600, and I go into the Customer Support menu and to Software Update and it does not find an update online. However, there is an update on their website and I did a manual firmware update last night. Just something to keep in mind.
I'll take a look. I found a post somewhere on lg's canadian fb and somebody posted about the recent update:

1. To enhance smart share function
2. Amazon to CP function added
3. ACR function added

Guess it's more important to be able to shop and buy stuff people are wearing on a show while watching lol
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Quote from nachonut View Post :
I gotta check when I get home today. I know I had an update within the last week or so. So i'm guessing it's the same one listed on their web page which would be the 4.31.30. But yeah, i've spent a bit of time trying to hunt down the change log...

I'm wondering if anybody has gotten a larger than 2TB drive working on any smart tv in general though...
At that size you're likely in the minority. The folks that need more than 2TB are likely to have implemented it in a NAS as opposed to directly connected.
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Quote from brbubba View Post :
At that size you're likely in the minority. The folks that need more than 2TB are likely to have implemented it in a NAS as opposed to directly connected.
Yeah well the reason I went down this road was because my TV could handle just plugging in the usb hdd and play any type of media format that I throw at it from avi to mkv. Saves me quite a bit of change as opposed to buying a NAS. Lesser of 2 evils so to speak....
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#12
Hello, I have 32LM6200, I have a problem with my 2TB USB HDD (self powered). Most of the time it's like not recognize the video on there. The video is there, but can't be played, and said "format not recognized". But sometimes it can. I'm sure it wasn't codec problem, because it used to play it. I wonder if it really didn't support 2TB drive (NTFS), or was it because I have too much files / folders there?

Anyone knows?
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Quote from minori_aoi View Post :
Hello, I have 32LM6200, I have a problem with my 2TB USB HDD (self powered). Most of the time it's like not recognize the video on there. The video is there, but can't be played, and said "format not recognized". But sometimes it can. I'm sure it wasn't codec problem, because it used to play it. I wonder if it really didn't support 2TB drive (NTFS), or was it because I have too much files / folders there?

Anyone knows?
Ok lets start from the beginning because what you are saying is kind of confusing.

Are you saying that you have a video on this 2tb drive and that sometimes it will play the video and sometimes it will not (but the same video)?

Or are you saying you have a bunch of videos and the TV will play some but not others?

Also have you tried plugging in a different drive in to the TV with this video on it and see if it will play?
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