MK802+ Google Stick and RC12 Flying Mouse Keyboard - $17.88 *read posts*

Quote from cyclops13 : Did you escalate it to ebay customer support? I opened the case and the seller responded with a tracking number which seems to be fake and does not tracks. Now when responding to the case, I have a option of replying to the seller or escalating it to the eBay support. Which option you chose?

I escalated it to ebay. Then Ebay contacted seller and seller provided tracking number. Ebay provided that to me and also told me that they will try to find out more about this shipment. later received Email from Ebay saying we will refund you full amount.

I got a tracking number too that won't work anywhere and paypal say they are waiting for my action

Quote from dowayne : I got a tracking number too that won't work anywhere and paypal say they are waiting for my action

Paypal offers two options after you dispute a purchase; neither of them apply to our problem:
"1. If you've resolved this problem, you can cancel this claim anytime.
2. If you received the item but it's different than you expected, you can change your reason for this claim."
What have you guys done at this point? Seller gave them a tracking # that doesn't track. I just want my money refunded, but there seems to be no way to request that.

Quote from buybuy : Paypal offers two options after you dispute a purchase; neither of them apply to our problem: "1. If you've resolved this problem, you can cancel this claim anytime. 2. If you received the item but it's different than you expected, you can change your reason for this claim." What have you guys done at this point? Seller gave them a tracking # that doesn't track. I just want my money refunded, but there seems to be no way to request that.

Yes, it clearly applies to this problem. You will need to wait until the auctions listed "estimated delivery" time window passes. Then you can claim you received an "item but it's different than you expected" (thin air)...and proceed.


Did you really expect the seller to say: "Oh good job.. you caught me, here's your full refund"...or try to put up detours to give them more time to move on ?

I opened a case with Ebay. Today the seller escalated the issue by provide a tracking number. And just received a final decision:

"Good news! We issued you a full refund of $17.88 on Jan 24, 2013. The refund includes the purchase price plus original shipping and has been credited to your PayPal account. Please log in to PayPal and view the History page if you don't see it in your PayPal balance.

Decision:
This case has been decided in your favor.

Comments:
We didn't receive valid tracking information from the seller. We're sorry you had a problem with your purchase, and we're issuing you a refund for this case."

Quote from gokusay : I opened a case with Ebay. Today the seller escalated the issue by provide a tracking number. And just received a final decision: "Good news! We issued you a full refund of $17.88 on Jan 24, 2013. The refund includes the purchase price plus original shipping and has been credited to your PayPal account. Please log in to PayPal and view the History page if you don't see it in your PayPal balance. Decision: This case has been decided in your favor. Comments: We didn't receive valid tracking information from the seller. We're sorry you had a problem with your purchase, and we're issuing you a refund for this case."

how many days it took, I opened today.

Quote from patelgauravy : I escalated it to ebay. Then Ebay contacted seller and seller provided tracking number. Ebay provided that to me and also told me that they will try to find out more about this shipment. later received Email from Ebay saying we will refund you full amount.

Thanks, even I escalated it to eBay after sending a response to seller and received the decision in my favor in a matter of few hours.

BTW the ebay bucks get refunded as well and they send a new redemption code for that amount.

Quote from DealzSlickz : how many days it took, I opened today.

I opened the case on Wed the 23, and today the 24 they resolved it. :-)

Quote from gokusay : I opened the case on Wed the 24, and today the 25 they resolved it.

ok you mean 23rd and today 24th they solved. Thanks.

so mine will be tomorrow.

appreciate it.

Quote from DealzSlickz : ok you mean 23rd and today 24th they solved. Thanks. so mine will be tomorrow. appreciate it.

The money already showed up in Paypal too

Meanwhile those of us who tried to alert them to the fraud as early as possible are stuck in a waiting game with paypal lol.

I filed a claim with PayPal and got this email tonight...
Before we can issue you a refund, we need you to return the item to your
seller following these steps:

1. Return the item. Please ship the item to the seller at the following
address:
beijingshihaidianquhuayuandonglu10hao
beijingshi
Beijing Municipality, 100020
China


2. Provide us with online tracking. Ship the item using any shipping
service that provides online tracking.

Here's how to provide your tracking information:

1. Log in to your PayPal account.
2. Click "Resolution Center" near the top of the page.
3. Click "Respond" in the Action column for this transaction.
4. Click "Provide Tracking Information".
5. Enter your tracking information.
6. Click "Submit Tracking Info".


Note:
- We need your shipping information within 10 days of receiving this email.
If you can't provide the shipping information within this timeframe, you
will not receive a refund.
- If your transaction was $250.00 or more, we require online proof of
delivery from the shipping service in the form of a signature from the
recipient.
- You are responsible for the shipping costs to return the item to the
seller.

I just called them and explained what happened and they've just credited my account with the full total. It's obvious that their shipping address is also fake. It was a pretty simple process, albeit a bit annoying to have to deal with.

I've just been getting burned left and right with these riskier deals... this one and the Amazon trade-in deal.

Quote from djack15 : I filed a claim with PayPal and got this email tonight... Before we can issue you a refund, we need you to return the item to your seller following these steps: 1. Return the item. Please ship the item to the seller at the following address: beijingshihaidianquhuayuandonglu10hao beijingshi Beijing Municipality, 100020 China 2. Provide us with online tracking. Ship the item using any shipping service that provides online tracking. Here's how to provide your tracking information: 1. Log in to your PayPal account. 2. Click "Resolution Center" near the top of the page. 3. Click "Respond" in the Action column for this transaction. 4. Click "Provide Tracking Information". 5. Enter your tracking information. 6. Click "Submit Tracking Info". Note: - We need your shipping information within 10 days of receiving this email. If you can't provide the shipping information within this timeframe, you will not receive a refund. - If your transaction was $250.00 or more, we require online proof of delivery from the shipping service in the form of a signature from the recipient. - You are responsible for the shipping costs to return the item to the seller. I just called them and explained what happened and they've just credited my account with the full total. It's obvious that their shipping address is also fake. It was a pretty simple process, albeit a bit annoying to have to deal with. I've just been getting burned left and right with these riskier deals... this one and the Amazon trade-in deal.

How can they ask you to return something you didn't receive? Did you actually get a package?

Though I used $10 ebay bucks to purchase the item, ebay refunded full amount on Paypal. Second consecutive decision favoring me by ebay. One jerk sold me iphone 3gs and sent iphone 3g. I managed to get full refund including shipping fee.