probably because their customer service and high pressure, unknowledgeable saleskids are garbage. Their returns process also comes across as accusatory and belittling, calling your saleskid up to the returns desk to convince you it's your fault that your not satisfied with the product.
The place is great for knowing exactly what you want, sneaking in quietly to grab a burning hot deal, and then making your way out asap. quick and clean.
FRY's always have great deals going, I have to agree with their terrible customer service and their ratings.
their customer service is terrible, but return policy is actually one of the best around... you might not get a smile from them, but i've never had problems returning things (and no restocking fee unlike many other places these days)
So if this TV falls in price, under $899, at Fry's or elsewhere within 30 days of purchase.....we need to bring in proof of the lower price, then Fry's will give us a refund on the difference, along with a refund on the tax paid for the refund ???
Since I bought this, I'm betting it goes on sale real cheap....in about 40 days :-(
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