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And if they say they retail the right to reject any items delivered, then that means exactly what it states: They can reject whatever you ship in. They can't change the amount they pay you for it. And they (by the terms of the agreement) have to pay to ship it back to you if they reject it. But they do not have to accept anything that appears at their door, even if they have already provided you a shipping label to send it in with. The fact that you can't seem to get it in your head that reserving the right to reject your shipment is NOT the same as saying they will change the contract terms post-facto is your problem, not theirs. Contractually, all they agree to is: 1) To pay shipping of your items to their door 2a) To either accept your items for the prices offered when you contacted them or 2b) To reject your items when they are received, in which case their responsibility is to return them to you at no cost. They have met the terms of their contract with you. It's not their problem that you thought you were going to be Mr. Abritrage that day and now are stuck with merchandise you don't want. |
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| 02-12-2013, 02:23 PM | |
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Again...you're trying to mix conjecture with contracts...and that's not going too well for you. What you fail to understand....upon many things...seems to be chiefly there is no 100% escape clause...after the fact. Your "we'll hide under some broad statement" hasn't worked for businesses in the past...and is no different now. If it was that simple in the real world, terms and conditions policies would be one sentence long. This also includes trying to pretend and pigeon hole the problem under "acceptance" when the actual problem (and the reason for the denial) is something totally separate. I'm not sure what you meant by "you help draft some of them"....but if it's like any of the policies in question......you have quite the improvements to make. If not, I hope you have a great legal team. Last edited by sdman33; 02-12-2013 at 02:48 PM.. |
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I'm not sure why you are jumping around with your position. The problem I had with the way they handled it...after any corrections were supposedly made. If they can't figure out and correct their system beforehand...fine, but after a reasonable amount of time, the issue should have been resolved. I really couldn't care less about my loss which was under $5. My problem had to do with my other trade-ins that were affected..along with having to question any future trade-in issues....based on deception. A little word of advice...once that is uncovered...no policy will help you. |
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You want to look for a smoking gun, feel free. But before you look, try to put forth a scenario where there might be a reason for a smoking gun. They might be somewhat incompetent in terms of how fast they updated their offer prices, and their triage receiver units may be somewhat incompetent in not holding the line in rejecting everyone's shipments (so it might seem capricious). But incompetency is not the same as deception and fraud. |
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If I was in their shoes, with their objective of hiding any continued issues with the trade-in values...I would have probably taken similar steps to try to divert any liability and sweep the remaining issue under the rug. You don't seem that obtuse, so it seems like more of a willful (or vested) reason...as to why you are unable to see it. Last edited by sdman33; 02-12-2013 at 03:27 PM.. |
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You want to play arbitrage with the big boys? Don't play with their bats and balls. |
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If you still don't believe me...please take time to look at any insurance policy, contract, or car warranty book in your glovebox. It just the way the world works. |
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