The 10,000 points can be used in store even if it does not reflect it on your point count. I used the 40,000 for a purchase over $200 during Christmas without it being on my online points. The points come up when you enter your pin in-store not sure about online. Be sure you received the post in account history though.
12/24/2012 Special points reward expired, points were not redeemed -7000
12/21/2012 3,000 points for being a valued member - Redeem points 3000 3000 $3.00
12/20/2012 4,000 points for being a valued member - Redeem points in Sears 4000 4000 $4.00
12/10/2012 Special points reward expired, points were not redeemed -5000
12/6/2012 5,000 points for being a valued member - Redeem in Kmart Toys 5000 5000 $5.00
I show the same "10,000 points for being a Valued Member".
Too bad that about a week ago they gave me 5,000 points ($5) to redeem at K-Mart and they never showed in my account history. That alone makes me hesitant to even try to redeem these supposed points. But $10 is $10. I guess I'll try tomorrow and report back.
Some SWY credit does not show. It will show when you pay at kmart. To make sure, add some item in your cart at kmart.com and try to check out with SYW points, you will see extra $5 deducted.
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