Got two orders in before; got two cancellation emails today.
Offered the same 30% off coupon. No thanks.
Thanks anyway OP.
Just got my cancellation email:
It has come to our attention that our website had a technical error processing a recent discount for 5% off your order(s). As we are sure you are aware, the website was taking $5 off every item and because of this technical glitch, we cannot honor that discount. As a result, your order as entered will not be processed.
As our token for any inconvenience, Oneida is pleased to extend an exclusive 30% discount toward your purchase including free shipping to be used by Wednesday, January 30. As posted, the offer should have been 5% off but because of the error, we are offering 30%. If you still want these items with the 30% off and Free Shipping, please contact our service team at 1-888-263-7195 with your original order number.
For your convenience, we will extend our hours to accommodate your call.
8:00am - 8:00pm EST (Monday through Wednesday)
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