Dish Network lost all my DVR'ed programs - can I get a deal to renew?
My contract expired about two years ago. I have an old Dish 522 - one of their first DVR models.
Last week, all my recorded movies/shows disappeared. I called Customer Service, and they basically said "sorry". The hardware seems to be working properly now.
What should I ask for in a deal to renew? I want new hardware, of course.
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