Best Buy - Turn Your Old Device Into $5 or More Gift Card/Trade In Value + $25 More For Tablets

Quote from slicksder : Where do you see that?

Their trade-in value finder has a section for headphones.

Just did this today and had a great experience at BB, surprisingly, despite all the negativity about BB on here. I went in and asked where to do trade-in. The dude passing out flyers by the door told me to go to Customer Service and then advised that I should instead skip over to the Online Pick-up desk to bypass the busy Customer Service desk. I was the only person in line at the Online Pick-up desk but the only girl working there was helping someone on the phone. After about five minutes of waiting, a man that acted like a supervisor/manager walked over asking if I needed help. I said I came for a trade-in and showed him the camera, he directed me over to the Video Game section. He even called over to the employee there to expect a customer for trade-in; I felt so valued. I walked over to the Video Game section where there was a desk just for Video Game trade-ins. The guy there was very friendly about doing trade-ins, unlike the post about how employees were fighting not to do it and such. He couldn't find my instant film camera in the system, not even in the Recycle section and there was no place to select Generic either (he even asked two bypassing workers for advice). So I was like that's fine and walked away to check out some other stuff. He walked over to find me after less than five minutes telling me he figured it out and so I followed him back to the trade-in desk. The whole process took about five minutes and you mostly stand there waiting while he clicks through the screen and type in some information. He took my ID and e-fingerprinted me and then I signed and got my gift card which I later used to purchase an open item camera that looked like new and was selling for $95.99 (originally $229.99). They were passing out 10% off open-item coupons at the door for in-store use only which triggered my purchase. While checking out, the cashier needed a supervisor/manager approval and the man from my earlier encounter that directed me to the Video Game section while I was standing in line at the Online Pick-up came over, gave me a look, asked if I did my trade-in well, input his code, and walked away. I was expecting hassles and such but it was a pretty darn good experience at BB for me today.

Capped at 3 today. Got 3 $5 gc's. Will do again tomorrow and day after.

Total of 9 $5 gc's. Will cash them all out. :-)

Thanks bb! Lol

Do you think they will take old Playstation 1's?

do they take old/broken mouses, earphones, and mp3 players (sandisk) for the $5 gc?

Quote from Tarbo : Do you think they will take old Playstation 1's?

yes, they will.

Lemme just buy myself an iPad to get in on this awesome deal!!

Heads-up I believe this is the last day (unless they extend it again)

Quote from Lurker247 : Just did this today and had a great experience at BB, surprisingly, despite all the negativity about BB on here. I went in and asked where to do trade-in. The dude passing out flyers by the door told me to go to Customer Service and then advised that I should instead skip over to the Online Pick-up desk to bypass the busy Customer Service desk. I was the only person in line at the Online Pick-up desk but the only girl working there was helping someone on the phone. After about five minutes of waiting, a man that acted like a supervisor/manager walked over asking if I needed help. I said I came for a trade-in and showed him the camera, he directed me over to the Video Game section. He even called over to the employee there to expect a customer for trade-in; I felt so valued. I walked over to the Video Game section where there was a desk just for Video Game trade-ins. The guy there was very friendly about doing trade-ins, unlike the post about how employees were fighting not to do it and such. He couldn't find my instant film camera in the system, not even in the Recycle section and there was no place to select Generic either (he even asked two bypassing workers for advice). So I was like that's fine and walked away to check out some other stuff. He walked over to find me after less than five minutes telling me he figured it out and so I followed him back to the trade-in desk. The whole process took about five minutes and you mostly stand there waiting while he clicks through the screen and type in some information. He took my ID and e-fingerprinted me and then I signed and got my gift card which I later used to purchase an open item camera that looked like new and was selling for $95.99 (originally $229.99). They were passing out 10% off open-item coupons at the door for in-store use only which triggered my purchase. While checking out, the cashier needed a supervisor/manager approval and the man from my earlier encounter that directed me to the Video Game section while I was standing in line at the Online Pick-up came over, gave me a look, asked if I did my trade-in well, input his code, and walked away. I was expecting hassles and such but it was a pretty darn good experience at BB for me today.

so let me get this straight

-you were misdirected the moment you stepped in the store
-you had to wait in line for 5 minutes just to find out that it was the wrong line
-you were re-directed to the video game section, at which the employee was so uneducated he could not process -your trade in resulting in you leaving, same goes for his 2 co-workers, and yeah, I guess you had to sit there for 5 minutes at least
-you then couldn't buy a camera with a coupon that had been handed out in the store without manager override

and this was "a great experience"?

what the...

Quote from robinski_ : so let me get this straight -you were misdirected the moment you stepped in the store -you had to wait in line for 5 minutes just to find out that it was the wrong line -you were re-directed to the video game section, at which the employee was so uneducated he could not process -your trade in resulting in you leaving, same goes for his 2 co-workers, and yeah, I guess you had to sit there for 5 minutes at least -you then couldn't buy a camera with a coupon that had been handed out in the store without manager override and this was "a great experience"? what the...

Yeah I knew someone would nitpick about my experience. It wasn't a perfect experience but everything ended well for me which is the most important part and so I thought it was a good experience. I was expecting a bad experience, such as not getting the gift card or getting dissed, but it ended up better than I had thought so it was a good experience. I was in a good mood too.
- I may've been misdirected and stood in the wrong line for about 5 minutes, but I was promptly approached by an employee who guided me to the correct area.
- The employee may've not been very experienced with the trade-in of an old camera that wasn't listed in their system but at least instead of giving up on me he continued to look for a solution and after finding it he went to look for me to go back and do the trade-in process. That, I thought, should be lauded. Other bad employees would've just given up and let you leave.
- It should be strange that a coupon that was handed out at the store should need manager override but I suppose almost all BB coupons seem to work that way (at least the popular ones that I see posted here at times) so I accept it as a norm there.

Does anyone have any experience trying to trade in a headphone? I have a gaming headphone which works pretty well, just that I dont need...

Quote from Lurker247 : ...It wasn't a perfect experience but everything ended well for me which is the most important part and so I thought it was a good experience. I was expecting a bad experience, such as not getting the gift card or getting dissed...

We are walking into BBY "expecting a bad experience".

This just sums up how bad BBY is.

Is this back on?