I got a super nice rep on the first try, and she immediately gave me everything I asked for. She even took the credit card off the account after charging it, so it wouldn't be charged again, without me even asking to do so! 6 mo at $25, done in 8.5 minutes. $32 after taxes. Oh, and I was only on a trial before this -- I've never been a paying customer until now.
My subscription was up and I called Sirius to cancel my two accounts. After refusing multiple offers, I finally got $89 / account with XM Select and Traffic for a year. Included every fee.. Nothing extra.
I just bought a used car and the Sirius is still working now after a month. I love Howard!! I don't see how people say it has bad quality, or worse than FM, mine is pretty close or even to CD quality.
Is there a way I can check online how much longer is on the subscription? I'm addicted and will definitely have to renew.
Wonder if there is a difference between Sirius & XM, now a combined company but different equipment on the ground & in the sky. (no issues with my Sirius quality, online is not as good, but not paying the extra for higher quality for something I don't use)
Maybe you got lucky & the previous owner got a lifetime subscription!
I would say just enjoy until it stops & then call or go online to set up a new account. May have to call as you are not the original purchaser of the radio. (you will need the ESN # off the radio)
I got lifetime back in 07 on my current car after the 3 months trial ran out. this has paid for itself & then some..
Also have a portable but let that expire as I was using it at work & in my new location I can't get reception inside the building I am now in. (before I was able to aim the antenna at a local repeater). When they move us again later this year, if I can get line of sight again to a repeater, may start that back up at $25 for 6 again (still have my letter to come back with that offer).
I called today (Friday). My six months at $30 deal was due to expire in a week or so. I confirmed I was speaking to a Cancellations rep.
The CSR offered me 50% off which is approximately $90 plus some taxes/fees for a year.
I asked for the 5 months for $25 or 6 months for $30 deals.
The CSR explained that those deals are no longer in the system, their pricing has changed.
I noted that I read online that many are still getting those deals, so can she please find them and apply to my account.
The CSR explained they don't exist.
I asked for a supervisor (and it was a long wait, no worries, just FYI).
The supervisor offered the same $89 half-off deal.
I explained it was too expensive, we now use Pandora at home, and declined that offer.
The supervisor offered it at half the price for six months.
I said I liked that better, but asked about taxes fees and when he noted that the total would be $63 for six months, I declined.
He asked me (in an almost script reading way) to confirm that I would be terminating.
I missed the cue, and talked about Pandora and how we don't *need* Sirius like we did in past, it's a luxury...
He again asked me, in the same script-like way, to confirm I would be terminating, almost like he needed it recorded.
I said yes, I would then be terminating.
He then offered five months for $20 (before taxes/fees).
I agreed, and noted that my credit card was cancelled (thanks Target) and I need an invoice mailed to pay by check.
He noted a $2 fee for paper invoice, and confirmed it would be sent (after I acknowledged it was OK).
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