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While I wait to see that photo... It looks like you got a good deal and so did other people. I'm in Northern California and I see new promos are all incredibly expensive now in my area:
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| 01-30-2013, 08:20 PM | |
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oops, sorry miscounted. Its the last photo (5th) It appears that the website was updated. I got locked in this deal around 3 months ago and if I can remember, I checked to see if it was still available and it was. But now, the discount changed from 18.05$ off to $11.something off. http://slickdeals.net/forums/atta...1353816180 |
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I have used Uverse since the cap began without any issues. If I remember correctly the bandwidth cap went into effect in March 2011. I have 3 Apple TVs that are jailbroke and I use XBMC on them in place of cable. All 3 are in continuous use, not to mention using my computer and other devices as well. I am not sure at what point they truly will enforce the cap or charge someone extra for going over it, but in the 2 years since the cap supposedly began I have not been charged anything extra or received any kind of warning. But as always YMMV!!! |
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That photo you posted, was the same rates that I saw in early January which I took a snapshot of as well, which is why I'm getting for 12mbps 29.99/month. I just went through 10 pages of the thread you mentioned earlier of your OP post and I see no one else was able to replicate what you got. I'm from the Bay Area as well, so since I'm within my new customer 30 day trial period, I want to try to see if I can talk them into giving me either a better discount or give me this same price I'm paying for, but with 18mbps. I didn't get any luck with telling AT&T on the phone that I was a 10+ year customer of theirs for AT&T Wireless Cell Phone service. They told me that's a separate department from U-Verse and they don't bundle any discounts like that together. Since you and this OP had luck getting a better price than the standard promotional rates, did you find more success doing online live chat or phoning into AT&T? I tried phoning into AT&T for hours back when I was trying to get a good deal on a new customer contract and it didn't go anywhere. One of them from the San Diego call center made the excuse that the company is run by the Public Utilities Commission in which they can only offer to customers what other customers are getting, so there's no such thing as an exclusive offer or special individual discount. I thought that was a bunch of BS. Is there retention department in online live chat? I might try to tell them that I'm going to cancel the service unless I get re-rated and see what that does. |
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so my story begins.. my 6 month contract was ending soon so immediately, what I always do... I talk to a live chat representative. all my deals were offered through live chat... i'll never hassle through the phone, or retention department. I always get the best deals through live chat then retention. Last edited by iBoo; 01-30-2013 at 09:08 PM.. Reason: Automerged Doublepost |
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that's interesting, it seems like people posted in your thread said they do the opposite where they always jump right to retention department and don't bother with sales and billing. I thought in one of the 10 pages of posts, you had said that too, but maybe I'm mixing you up for another SDer. So since you used live chat, which department did you talk to? The AT&T contact us live chat is divided into technical support, billing, and sales. |
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