$79 for Ooma Telo Home Phone Service Router (Refurbished) ($139.99 List Price). Free Shipping and Free Returns.

Bah.
Premier does kill it =(

Quote from Fermion5 : Bah. Premier does kill it =(

yea also telo does not have caller ID with name just number It kills it for me.
I still have old ooma hub

Quote from ricon1980 : yea also telo does not have caller ID with name just number It kills it for me. I still have old ooma hub

You must be misinformed.
Or every caller has had their Caller ID blocked on their end (service available through AT&T, etc.)
Or your actual handset that's plugged into the Telo doesn't support Caller ID.


The Ooma Telo basic service includes caller ID. If you would like to use DECT 6.0 wireless around your house, the ever-popular Uniden handsets and their base station support caller ID over DECT wireless from your Telo. No extra fees - it's part of a basic Telo service.

be very careful with your ooma monthly bills. the bastards overcharged my sister twice by adding premium features. This time the chat agent was same and showed him previous chat transcripts, he apologized and refunded the extra $10 back again and promised me it won't happen again. Told him if it happens for 3rd time, I will file BBB complaint.

Quote from okinawanmatt : You must be misinformed. Or every caller has had their Caller ID blocked on their end (service available through AT&T, etc.) Or your actual handset that's plugged into the Telo doesn't support Caller ID. The Ooma Telo basic service includes caller ID. If you would like to use DECT 6.0 wireless around your house, the ever-popular Uniden handsets and their base station support caller ID over DECT wireless from your Telo. No extra fees - it's part of a basic Telo service.

You have no idea what you talking about. Dont give me qoute from ooma website, I have been with them for at least 3 years.
Telo does not have Caller ID with name just number(you can pay and get it)
Hub has caller ID with name and number included with basic service.


Next time read few times before write anything here

10-month Premier subscription ($9.99/month) is required with this purchase. So the price is really $179. Total price should be in the topic.

Quote from ricon1980 : You have no idea what you talking about. Dont give me qoute from ooma website, I have been with them for at least 3 years. Telo does not have Caller ID with name just number(you can pay and get it) Hub has caller ID with name and number included with basic service. Next time read few times before write anything here

Odd, I've been with them 3+ years with the Telo as and have always had caller ID with name AND number from the very beginning. I do not pay for it. I pay $3.xx in fed fees per month for Ooma period. Never had premier past the free intro. I'm just using plain old V-Tech DECT 6 phones plugged into it. Even when telemarketers or wrong numbers come up, I get the company or person's name along with their number. Absolutely no doubt about it.

You seem pretty sure of yourself, though.

Quote from ricon1980 : You have no idea what you talking about. Dont give me qoute from ooma website, I have been with them for at least 3 years. Telo does not have Caller ID with name just number(you can pay and get it) Hub has caller ID with name and number included with basic service. Next time read few times before write anything here

Please call the Ooma customer service line at 1-866-452-6662. You have been missing a core feature for 3 years, and you may be eligible for a discount or reimbursement if it is not a problem with your connected devices. I hope this issue has not been too much of an inconvenience for you and hope that you remain a happy customer!

Quote from jaylee33 : Odd, I've been with them 3+ years with the Telo as and have always had caller ID with name AND number from the very beginning. I do not pay for it. I pay $3.xx in fed fees per month for Ooma period. Never had premier past the free intro. I'm just using plain old V-Tech DECT 6 phones plugged into it. Even when telemarketers or wrong numbers come up, I get the company or person's name along with their number. Absolutely no doubt about it. You seem pretty sure of yourself, though.

SO you have telo with basic and can get caller ID with number and name?
I guess ooma forum and all reviews are wrong. That is the only reason(except 3-4 $ tax) that I still have hub

Quote from ricon1980 : SO you have telo with basic and can get caller ID with number and name? I guess ooma forum and all reviews are wrong. That is the only reason(except 3-4 $ tax) that I still have hub

can you put a link to the forum

According to OOMA site http://www.ooma.com/products/premier
it clearly states caller name is one of the premier features. if its there by default why is this a separate feature.
"Caller Name: See the name of callers, even if they're not in your address book."
My guess is that all those who see names have the numbers stored in their address book.Hence the name shows up. New numbers not in their address book will show only numbers. Can someone who has ooma and get caller name without premier confirm if this is not the case.

Ooma Premier Service includes number porting which would normally be $40.00. Still pricey though unless you want the other features.