That looks lost. Read the bottom of this wiki and give AMEX a call. Hope you don't have too many cards...
Thank you. This is not good. I have just called staples rebates about my April submission and they said wait 30 days. Then I called the number on the back of the card after I found the tracking number of the rebateshq, the balance was good, and I was told that I tried to use the cards as debit twice, they are not debit - they continue... Thanks goodness, they were agree to reissue my card after some time on the hold.
Well you're not necessarily screwed but it's going to be a lot harder now. Try faxing in the docs and hopefully they will show up. When it gets denied you can try rebate assurance and then a BBB complaint.
EDIT: Try visiting https://totaldefense.4myrebate.com/Document/PDF/?TrackingNumber=xxxxxxxxxxxxxxxx&zipcode=xxxxx&doc=0 first to see if they actually have your docs but they didn't get attached right.
turns out i lucked out here, i called them and they saw it in the system, i guess the web page was just stuck for other issue. so they said they'll process it... waiting for to come now.
On a Total Defense purchase from Tiger Direct, the rebate documentation was received 1 month ago. No updates on the rebate website since. Should I be worried?
Total Defense rebates seem to be approved and sent in batches. It seems to be once a month based on the ones I have done. If you miss whatever their cut off is then sometimes you can wait a month or more to see any updates.
I have now done 7 rebates form Total Defense, the latest I just mailed out today. I have never failed to get a rebate and the swag and MM have been great! Needless to say, never install the software and use a rebate card when you register....but until something changes I would give the deals a big thumbs up.
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